Workstation lockup

We have had several requests from business units recently to relax the 
workstation lockup we have in place.  The reason is there are several field 
people who show DVDs to clients and prospective clients and they are forced to 
touch the mousepad every so often to keep the workstation from locking up.  
We're running Windows XP on our laptops, and there doesn't appear to be a way 
within the OS to allow a user to temporarily extend their timeout value, then 
reset it on the next reboot.  The only way to change the setting is to push a 
security policy out to the laptop allowing the user to set the timeout value, 
but it then becomes a permanent change. 

Has anyone else run into this type of issue?  What resolution (if any) did you 
find?

John Kuisle - CISSP
Information Security Supervisor
Federated Mutual Insurance
507-455-5477



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