My prior place of work, stuck to that kind of code, and I personally believe
it was one of the most efficient and effective IT Departments ive worked
for. In Principle, I think when IT is governed by an IT Director then that
kind of rule can be followed. However most companys, especially small ones,
tend to be driven by a financial power, such as ours here. We have 2 System
Admins, myself and a colleague. 800 users / 150 Servers, and we are always
rushed of our feet. We could do with another bod.... I don't think it
matters how much experience you have, you cant exchange experience for raw
man power. For instance, if your lacking in staff, then how are you going
to be able to fulfil project deadlines, whilst maintaining systems at the
same time? On the other hand, if you work for a company that is slow moving
in IT, and all there is to do, is maintain your systems, and there are no
projects and so on, then 1 admin for every 250 users is probably a bit much.
I think the Helpdesk however should follow a rule of 2 / 250 at the minimum.
Ta
Paul
_____
From: Rami.Prescott@frostbank.com [mailto:Rami.Prescott@frostbank.com]
Sent: 25 October 2005 21:32
To: security-management@securityfocus.com
Subject: IT Department Size
Would anyone know of a good place to find information on how large a system
administrator/ network engineering department should be?
The general rule of thumb I've heard is 1 system administrator/network
engineer for every 250 users. Is this generally true in practice?
We define system administrator/network engineer as someone who has 5-10
years experience in all OS and who is responsible for the operating system
and hardware.
Thank you,
Rami Prescott
IT Audit
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