Re: Incident management policy

SANS has sample incident forms: http://www.sans.org/incidentforms/

You should try "site:sans.org incident handling" as a google query,  
it will give you a lot of information about SANS view on incident  
management (focussed on security however, not the ITIL view on  
incident and problem management)

kind regards,


On 17 Jun 2005, at 18:27, Simone wrote:





> Hello everyone,
>
> I'm about to work creating an incident management policy for a
> government-dependent office.
> My focus at this stage is on the management process, and I need to  
> write
> down:
>     0. A set of duty related to incident management and the people
> involved (the main problem is about the top-level management of the  
> process)
>     1. A definition of "incident" which should be understandable for
> people not involved in security
>     2. A form for incident management which should be easy to fill and
> manage
> Could someone help me in finding some good
> whitepaper/handbook/presentation on the topic?
>
> Thanx in advance,
> G0k
>
>
>
>
>
>
>
>
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--
Pieter Danhieux, CISSP, GCIH, GSEC