Good morning,
I suggest you subscribe to CoBIT Online from www.isaca.org
The DS2 - Managed Third-party Services Control Objective include the
Control Framework, Key Goal Indicator, Audit Framework, Key Performance
Indicator, Control Objectives, and Critical Success Factor Definition.
The site also include useful information for other control objectives
such as DS1 - Define and Manage Service Level, DS3 - Manage Performance
and Capacity, DS4 - Ensure Continuous Services and DS5 - Ensure Systems
Security.
Have a great day!
Martin Dion, CISM
Chief Technology Officer
FIRST Representative - AboveSecCERT
Above Security
Phone: (450) 430-8166 #103
Fax: (514) 370-8335
Cell: (514) 831-5427
Email: martin.dion@abovesecurity.com
This message and any attachments are confidential and intended solely
for the addressee. If you have received this message in error please
delete it and notify Above Security immediately, telephone number (450)
430-8166. Any unauthorized use, alteration or dissemination is
prohibited. Above Security accepts no liability whatsoever for any loss,
whether it be direct, indirect or consequential, arising from
information made available and actions resulting there from.
-----Original Message-----
From: news@blackseas.com [mailto:news@blackseas.com]
Sent: January 10, 2005 7:12 AM
To: security-management@securityfocus.com
Subject: IT Security Outsourcing
Hi
I am in the process of putting together outsourcing requirements
document for outsourcing IT Security, e.g Physical Security, Antivirus,
encryption manangement etc
Does anybody have any documentation on this specifically regarding SLA's
and KPIS with examples.
Thanks for you help
