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| Subject: | Re: KPI's and balanced scorecard |
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| Date: | Wed, 1 Dec 2004 05:33:53 -0800 (PST) |
http://www.balancedscorecard.org/basics/index.html also COBIT management guidelines gives good deal of meat for KPI and BSC Regards, Sanjiv Agarwala CISA, CISSP --- "Bohoudi, S. - Salah -" <Salah.Bohoudi@canon-europe.com> wrote:
Currently I am working on the standardization of security services we provide as security department. Part of it is the definition of KPI for performance measurements. I am interested in the way you have addressed this and your experience in implementing the balanced scorecard method for security. Any links/tools that can help are appreciated. Kind Regards, Salah
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