---------------------------------------------------
SECURITYFOCUS JOBS - NEW OPPORTUNITY
---------------------------------------------------
JOB DESCRIPTION
---------------------------------------------------
Position: Director, Information Security
Location: Herndon, Virginia, United States
Type: Permanent F/T
Closing Date: 2007-11-09
JPATRICK.COM- Priority is given to candidates who apply directly through our
website!!!
Take 60 seconds and gain an advantage in the screening process. Visit our
website to apply to this job, and to view a complete list of similar jobs that
may match your skill-set. UPLOAD your resume and APPLY on-line directly to
those desired jobs at jpatrick.com!
JOB REQUIREMENTS
---------------------------------------------------
Our client is a leading global provider of communication products and services,
and designs, develops and markets systems and software for video, voice and
data, and is currently seeking a Director of Federal Business Development &
Service Delivery for its Herndon, VA location.
The Director of Federal Business Development & Service Delivery will be
responsible for all aspects of the Federal Professional Services group,
including generation of new business and service delivery to current and
prospective federal government customers. This position will be directly
supported by a team of Strategic Account Service Managers and will be
responsible with interacting with clients during the sales process to sell an
engagement and post sales to ensure a consistent and quality experience
throughout their tenure as customers.
Responsibilities
• Responsible for driving business in the assigned vertical of Federal
Civilian, Military and Intelligence Community clients and achieving bookings
and revenue targets on a quarterly basis
Responsible for pre-sales engagement with customers, partners and sales teams.
• Negotiate SOWs, MSAs, Contract terms, tasking and scope of proposed
projects. Manage RFP/RFI/RFQ
• Responsible for post-sales delivery of services and building and
maintaining a strong relationship with clients.
• Manage a team of Account Managers, responsible for providing a
critical touch point in post-sales client satisfaction.
• Host routine service reviews with accounts and identify service areas
that require attention to improve customer satisfaction.
• Onboard both new clients and assist with moves, adds and changes to
existing clients.
• Responsible for handoff of client from sales to delivery and
interacting with the Operations teams to insure a successful and prompt
implementation.
• Manage and track customer satisfaction for all assigned accounts;
Identify major issues for dissatisfied accounts and work with extended team to
resolve issues.
• Identify unique client needs and build solutions in coordination with
Sales, Pre-Sales and Strategic Account Service Managers teams.
• Regularly interacts with major current and potential customers.
Interactions normally involve explaining value proposition, service issues,
contract negotiations, or influencing and persuading senior level managers.
• Internally, the position will require significant cross functional
interactions, both inside the business unit, and with various support teams
Experience/Qualifications
• Bachelor's Degree required. Master’s degree desired..
• 8-10 Years in Management of Service Delivery, Customer Support, Field
Service, Technical Operations, or Professional Services, within an IT Vendor,
Network Services Provider, VAR or Systems Integrator.
• Strong Federal government market knowledge essential.
• Prior experience in sales or business development to the Federal
government (Military, Civilian or Intelligence) essential.
• Current Federal government clearance (TS, TS/SCI, TS/SSBI, TS/SSBI LS
Poly) strongly preferred.
• Ability to gain government clearance required. US Citizenship
required.
Technical knowledge of 3 of more of the following required: IP Networking
(VoIP, SIP), WAN Network Equipment, Network Services, Hardware, Software,
Managed Services offerings.
Minimum 3 years of applicable experience within services sales,
Ambitious, hard-working, enthusiastic. goal oriented, team player.
Strong presentation skills required
Previous senior level management skills for multiple departmental units are
necessary.
Success Factors
Leadership skills
Goal/results orientation and strategic direction setting skills
Client relationship management
Financial management
People management
Performance management
Coaching and mentoring
CONTACT
---------------------------------------------------
JPATRICK.COM- Priority is given to candidates who apply directly through our
website!!!
Take 60 seconds and gain an advantage in the screening process. Visit our
website to apply to this job, and to view a complete list of similar jobs that
may match your skill-set. UPLOAD your resume and APPLY on-line directly to
those desired jobs at jpatrick.com!
J. Patrick & Associates
info@jpatrick.com
---------------------------------------------------
SECURITYFOCUS JOBS
---------------------------------------------------
SecurityFocus now offers an online interface for
searching and managing job opportunities and resumes.
http://www.securityfocus.com/jobs
