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[SJ-JOB] Customer Support, Austin

Subject: [SJ-JOB] Customer Support, Austin
Date: 5 Sep 2007 23:50:18 -0000
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SECURITYFOCUS JOBS - NEW OPPORTUNITY
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JOB DESCRIPTION
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Position:       Customer Support
Location:       Austin, Texas, United States
Type:           Contract

Closing Date:   2007-09-15

Cisco IPT Callmanager Tier II Engineer Job 

Description:
TEKsystems is looking for a qualified Cisco IPT Tier II Engineer for a six 
month contract position in Austin. Our client is a collaborative organization 
that provides innovative solutions based on proven technology and communication 
strategies. Qualified candidates will have the opportunity to begin a career 
with a leading company in Austin for IT business solutions. 

This position will be responsible for isolating and resolving issues in a 
complex Cisco IPT environment, tracking issues and communicating the status to 
end users, interfacing with customers and Cisco TAC to perform fault isolation, 
escalation and status communications, and implement network changes. This 
individual will be working in a large scale, NOC environment in Central, North 
Austin. 




JOB REQUIREMENTS
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Qualified candidates will have 2-3 years experience in Cisco IP Telephony, 
including Cisco Unity and Call Manager, and must have experience with IPCC. He/ 
she must possess excellent verbal and written communication skills and have 
proven crisis management skills. CCNA certification is preferred but not 
required. 


Required Skills:
CISCO UNITY
CISCO CALLMANAGER
VOIP



CONTACT
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Please email your application and resume to aoppenhu@teksystems.com or call us 
toll free at 888.598.5877 x4908. 


TEKsystems
Sarah Philips
Technical Recruiter
sphilips@teksystems.com



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