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SECURITYFOCUS JOBS - NEW OPPORTUNITY
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JOB DESCRIPTION
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Position: Jr. Security Analyst
Location: Wilmington, Delaware, United States
Type: Permanent F/T
Closing Date: 2007-08-16
We are seeking highly motivated individuals to provide first level technical
helpdesk support to our global customer base. In this customer-focused role,
you will be responsible for the proper and timely escalation of security events
based on analysis of presented data. You will also perform network-based
Intrusion Detection System (NIDS) analysis as well as monitoring and
“hands-on” installation of various firewall and server/appliance
platforms.
Responsibilities:
• Provide technical support for installed base of Firewall Appliance,
including responding to general customer questions, troubleshooting, and
Move/Add/Change support.
• Provide service ticket management, troubleshooting, resolution and
technical support for customer Managed Security Services offerings- including
Firewalls, Unix Security, Certificate services, and Vulnerability assessment
products.
• Triage incoming alerts for security incidents and escalate as required.
• Monitor the health and security of various firewall appliances and NIDS
sensors; respond and follow-through as needed.
• Perform security analysis of daily security reports and data, utilizing
standard tools and methodologies. Escalate security events to appropriate team
members as necessary.
• Work closely with customers for the configuration of new software
applications through various firewall platforms.
• Build various firewall platforms in preparation for shipment to
customer.
• Support ongoing projects by assisting in testing and documentation as
required. This may include regression testing, technical documentation, and
test preparation.
• Perform administrative tasks and other duties as assigned to support
projects and ongoing operations, to include shipping coordination and materials
preparation.
JOB REQUIREMENTS
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Requirements:
• Must have completed a technical training course or have at least 2
years of similar experience in a customer support role. CISSP certification is
preferred.
• Experience using ticketing systems is a plus.
• Must have basic knowledge of networking and TCP/IP.
• Must be professional, self-directed and motivated, with ability to work
independently, as well as collaboratively in a team environment.
• Strong interpersonal and customer service skills, with ability to
effectively multi-task and prioritize customer needs in a fast-paced
environment.
• Excellent oral and written communications skills, with strong focus on
good security practices.
• Must present a professional image, with ability to safeguard
confidential customer information.
• Experience with SCADA networking and UNIX system administration is a
plus.
Industrial Defender, Inc. the global leader in cyber security protection is the
first company to offer a completely integrated cyber security solution designed
to protect the real-time process control and SCADA environment in a flexible
and cost effective platform. This comprehensive Cyber Risk Protection™
Lifecycle solution enables the efficient assessment, mitigation, and management
of cyber security risk within the critical infrastructure network domain.
Industrial Defender is a privately held company with over 16 years of real-time
process control and SCADA industry experience and more than 1,100 global
deployments in securing critical infrastructure systems.
We offer competitive compensation and comprehensive benefits, to include
medical, dental, life and disability insurance.
CONTACT
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Day and evening shifts are available. Please send resumes via email link,
indicating your shift preference and hours of availability. No calls, or third
parties, please.
Industrial Defender, Inc
soc2@industrialdefender.com
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SECURITYFOCUS JOBS
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