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SECURITYFOCUS JOBS - NEW OPPORTUNITY
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JOB DESCRIPTION
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Position: Management
Location: Mountain View, California, United States
Type: Permanent F/T
Closing Date: 2007-08-09
Job Posting Title IRC123990
Job Title Client Manager
Job Description (English)
Job Description -
As a Client Manager, you will plan, direct and coordinate the relationship,
implementation, upgrades, account management and support activities of
Enterprise customers that may include multinational and Fortune 500 accounts.
You will be responsible for multiple internal and external projects of varying
complexity.
The responsibilities may include:
Project Management: Develop detailed project specifications and implementation
plans for initial implementations, enhancements and upgrades to include project
schedules, work plans, funding, staffing requirements, allotment of available
resources; manage all aspects of Enterprise customers' contract implementation;
identify and proactively resolve or escalate critical business issues that
pertain to the success of the project and the Enterprise customer business;
work with Enterprise customer to establish project scope, deliverables and
timelines; help Enterprise customer define, prepare and edit VeriSign product
or service infrastructure requirements; prepare project reports for management
and Enterprise customer.
Relationship management: Manage the partnership with Enterprise customers in
close cooperation with sales; act as a liaison between Enterprise customers and
VeriSign's internal teams; drive VeriSign cross-functional teams to support
business development and marketing initiatives to increase sell-through and
generate upsell/cross-selling; act as an evangelist for Enterprise
customer’s ongoing needs at all levels of VeriSign organization; ensure
customer satisfaction in all aspects of the partnership/relationship with
customer; facilitate communications for line of business changes and provide
business development support to regionally based sales teams.
Requirements:
Bachelor's degree in Computer Science or Information Systems or equivalent
technical background.
3+ year complex cradle to grave project and account management experience.
Sales and technical experience preferred.
Excellent verbal and written communication skills.
Customer driven.
Ability to analyze complex situation and synthesize.
Ability to work independently; Self starter and highly motivated.
Ability to multitask and wear multiple hats.
Strong organizational skills.
Pluses:
Public Key Infrastructure and/or Managed Security Service experience a plus.
JOB REQUIREMENTS
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CONTACT
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Please submit resume to pberi@verisign.com.
Priti Beri
pberi@verisign.com
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SECURITYFOCUS JOBS
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