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SECURITYFOCUS JOBS - NEW OPPORTUNITY
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JOB DESCRIPTION
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Position: Technical Support Engineer
Location: Irving, Texas, United States
Type: Permanent F/T
Closing Date: 2007-06-23
As part of the Escalation Team of the US Technical Assistance Center, the
engineer's role is to provide customers with technical support through analysis
of problems, to facilitate installation, implementation, maintenance,
education, and documentation of technical products in a technical support
environment.
Sun Solaris, Linux, Windows, TCP/IP and VPN technologies.
Programming experience.
C/C++ and UNIX shell scripts (Korn, Bourne, and C Shell).
Experience with TCP/IP to the packet level.
Network experience with Windows, UNIX and LINUX based Operating Systems.
Knowledge of DNS, DHCP.
Free BSD, H.323, VoIP, MGCP and routing protocols such as RIP, OSPF, BGP.
Communication skills are important for interfacing with clients and working in
a close-knit team environment as well as organizational ability for
multi-tasking.
JOB REQUIREMENTS
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3-5+ years of relevant TCP/IP networking and Internet Security technology
experience.
Experience with Check Point products is preferred.
A strong Solaris, Linux and Windows system-level knowledge.
Strong knowledge of C or C++ and Perl.
Strong verbal, written, and interpersonal communication skills.
Ability to learn/evaluate new products/technologies in a fast paced
environment.
Ability to troubleshoot and resolve problems in a technical team-oriented
environment.
Ability to demonstrate customer empathy, good customer diplomacy skills and
problem ownership.
Ability to manage multiple tasks and priorities including good time management
skills.
Commitment to do whatever it takes to get the job done.
Travel to customer sites in the US is required as needed.
CONTACT
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Check Point Software Technologies, Inc
Mark Wollin
mwollin@us.checkpoint.com
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