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SECURITYFOCUS JOBS - NEW OPPORTUNITY
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JOB DESCRIPTION
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Position: Technical Writer
Location: Cupertino, California, United States
Type: Permanent F/T
Closing Date: 2007-02-17
Senior Technical Writer – Security Solutions (Req # 171)
ArcSight needs an experienced and professional Senior Technical Writer to
assume full responsibility for building and maintaining various documentation
components. These components support customers' installation, operation, and
best uses of specialized security and regulatory-compliance analytical
applications. These components also include related documentation such as use
cases, release notes, and technical notes.
This position emphasizes the ability to develop clear application and usage
documentation for customers who are new to security and regulatory-compliance
related analytical applications that run in a sophisticated enterprise-software
environment.
This documentation is primarily delivered online in book-formatted PDF files
authored in Word. This position reports to the Technical Publications Manager.
Position Responsibilities:
 Write, edit, organize, format, and deliver finished
documentation components such as user's guides, best-practices guides,
technical notes, and release notes.
 Keep all assigned documentation components up-to-date with the
development of their respective products, while meeting quality standards.
 Coordinate and collaborate with development, marketing,
professional services, and related groups through the product-lifecycle process
to collect information, meet requirements, and assist in product development.
 Assist in maintaining documentation-related portions of the
company intranet.
 Professionally and consistently self-edit own work and assist
in editing the work of contractors or interns, when necessary.
 Meet requirements for speed, deadlines, and methodology.
 Maintain focus on delivering the documentation component of the
overall business mission, in the most efficient and productive way.
Required Experience:
 5+ years building and improving commercial, enterprise-class
software documentation for administrative, installation, and deployment tasks
and products.
 Strong experience with network applications, compliance
applications, best usage and use-case scenarios, and enterprise software
issues.
 Demonstrated ability to communicate abstract or advanced
concepts very clearly to any audience level required by a product.
Desired Experience:
 Proficient at authoring with Word, Visio, and Adobe Acrobat.
 Successful examples of developing advanced
enterprise-application documentation.
 Track record with enterprise- or network-security products and
issues.
 Successful track record in small, very fast-paced start-up
company environments.
Education:
 BS in technical communications, English, journalism, or related
subjects or equivalent.
Location: Cupertino
Additional requirements: No relocation
About ArcSight:
ArcSight, a global leader in Enterprise Security Management (ESM), is a hot
pre-IPO company seeking several key positions. Winner of CMP's Network
Computing Editor's Choice and Network World Best of Tests awards, and numerous
other awards and recognitions, ArcSight ESM delivers comprehensive, expert,
real time internal and external threat management and compliance reporting.
With ArcSight ESM, security organizations can manage enterprise-wide security
information and respond to the right security threat at the right time.
We are committed to helping customers centrally manage information risk and
protect their critical information assets. By linking security information
management to key business assets and processes, ArcSight is enabling large
organizations to achieve increased protection, more productivity, operational
confidence and compliance support from their security function. ArcSight's
integrated solution spans all the critical functions for security information
management including event aggregation and archiving, real time analysis,
incident investigation, attack remediation, reporting and audit.
www.arcsight.com
JOB REQUIREMENTS
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Required Experience:
 5+ years building and improving commercial, enterprise-class
software documentation for administrative, installation, and deployment tasks
and products.
 Strong experience with network applications, compliance
applications, best usage and use-case scenarios, and enterprise software
issues.
 Demonstrated ability to communicate abstract or advanced
concepts very clearly to any audience level required by a product.
Desired Experience:
 Proficient at authoring with Word, Visio, and Adobe Acrobat.
 Successful examples of developing advanced
enterprise-application documentation.
 Track record with enterprise- or network-security products and
issues.
 Successful track record in small, very fast-paced start-up
company environments.
Education:
 BS in technical communications, English, journalism, or related
subjects or equivalent.
Location: Cupertino
CONTACT
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Please send resume to: job600@arcsight.com
ArcSight
James Mooney
Recruiter
jmooney@arcsight.com
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