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SECURITYFOCUS JOBS - NEW OPPORTUNITY
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JOB DESCRIPTION
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Position: Customer Support
Location: Boston, Massachusetts, United States
Type: Permanent F/T
Closing Date: 2007-01-19
Our client, a leading provider of network intrusion prevention, is seeking a
Client Support Engineer in the suburbs of Boston.
This person will provide remote technical support to all customers, partners,
and field teams by researching, analyzing, troubleshooting and resolving
technical issues encountered during installation and operation of client
products.
The ideal candidate will currently work in a Client or Technical Support role
in a 24/7 environment who is accustomed to taking and facilitating trouble
calls.
On the security side, (s)he will have network security experience and
thoroughly understand network security products such as firewalls, routers,
Intrusion Prevention / Detection Systems ( IDS / IPS ), vulnerability scanning
tools and how network traffic flows. Other important skills would include
experience with vulnerability scanning tools, including Nessus, NMAP, ISS.
CISSP would be preferred.
Keywords: customer support client services engineer information security
vulnerability scanning troubleshooting network security
JOB REQUIREMENTS
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- 5 plus years of experience in a customer support role with a solid
understanding of network security products (firewalls, routers, IDS/IPS
- Familiarity with vulnerability scanning tools, including Nessus, NMAP, ISS.
Also Windows and Linux
- Understanding of how traffic network flows
- Experience reproducing network issues in switched and routed environments
CONTACT
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Angela Ace
aace@maxus.net
or
Betsy Jensen
ejensen@maxus.net
or
Liz Vagenas
evagenas@maxus.net
Elizabeth Jensen
ejensen@maxus.net
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SECURITYFOCUS JOBS
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