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SECURITYFOCUS JOBS - NEW OPPORTUNITY
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JOB DESCRIPTION
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Position: Developer
Location: San Antonio, TX, , United States
Type: Permanent F/T
Closing Date: 2006-09-23
Job Requisition # :058712
Job Title : Process Development Analyst
Location : San Antonio, TX, USA
Duties :
This role will identify and document key technical and administrative tasks
required for efficient and predictable Nerve Center operations with and initial
focus on Enterprise Security Manager, then extending to other areas of the
operation, including business operations. This role creates, develops, plans,
writes and edits operational, instructional, or maintenance procedures for
paper, or web-based publication. Additional responsibilities include:
* Conducts interviews with various users and technical staff to gather data for
documentation.
* Researches and translates technical information into manuals and/or web-based
documents for end users.
* Recommends formats responsive to technical and customer requirements.
* Responsible for creating and maintaining documentation templates.
* Will support analysts with providing recommendations on writing styles to
enhance all reports and communications from the operations center.
JOB REQUIREMENTS
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Requirements :
* Bachelors degree in Computer Science, Communications, Journalism or
equivalent experience.
* 2-4 years demonstrated experience as a technical writer.
* Understanding of identified operating system platforms; knowledge of routers,
network protocols, and firewall architecture
* Very clear, comprehensive and detailed technical writing skills. Must be able
to focus on the technical aspects of the job while at the same time making the
process readable.
* Must be fluent in creation of written and on-line documentation including;
html, java, php
* Multi-disciplinary focus; both technological skills and information
communication skills are vital.
* Self starter. Must be capable of high volumes of high quality documentation
with little supervision
Symantec Corporation is an Equal Opportunity Employer and welcomes diversity.
Success Factors :
* Able to work under high pressure and deadlines
* Capable of taking (and giving) criticism when appropriate
* Dynamic and energetic personality that can cope with a tense and often terse
environment
CONTACT
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To apply please send your resume to servicesjobs5@symantec.com.
Carol Anne Bishop
servicesjobs5@symantec.com
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SECURITYFOCUS JOBS
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