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SECURITYFOCUS JOBS - NEW OPPORTUNITY
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JOB DESCRIPTION
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Position: Sales Engineer
Location: Miami, Florida, United States
Type: Permanent F/T
Closing Date: 2005-11-19
In this role, the Consulting Engineer (CE) will be responsible for providing
pre and post sales engineering support for an Arbor National Director of Sales
– South America. This position will be held accountable for helping the
Director of Sales - South America achieve specific direct sales revenue goals
as well as perform agreed upon major business objectives designed to further
company wide business goals. This position will require approximately 40-50%
travel.
The consulting engineer responsibilities will include each the following:
• Conducting sales presentations and demonstrations for existing and
potential customers as well as partners.
• Management of the technical relationship with all customers and
prospects of the account manager during the sales process. This includes
maintaining relationship with technical contacts within the customer, keeping
account information up to date in Arbor CRM system, and attendance at all
sales, sales engineering, and product management meetings regarding the
customer.
• Detailing/presenting Arbor’s product features, operation, support
services and outlining the resulting value propositions to customer/partner.
• Responding to RFP/RFI/RFQs in coordination with sales account mgr.
• Installing and Managing customer technical evaluations of Arbor's
products.
• Providing detailed/timely customer product feedback and feature
requests to product management.
• Leading technical discussions at partner workshops, tradeshows, and
joint selling opportunities.
• Architecting and recommending specific deployment solutions of Arbor
products for customers.
• Performing and managing product implementations at customer locations
in close coordination with Arbor operations/deployment team.
• Performing technical product training for customers and partners.
• Troubleshooting and resolving product issues discovered during the
trial or implementation process.
• Scheduling and conducting introduction of customer to Arbor support
team after completing implementations.
JOB REQUIREMENTS
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Experience and Skills Required:
• Previous Sales Eng experience (min 3 years for CE, 5 years for Sr. CE)
for a data network vendor, service provider or network security company
including both presentation and hands-on responsibilities.
• Hands-on background in TCP/IP, routing topologies and protocols
including BGP4 and MPLS is required. Knowledge of other routing protocols
such as OSPF, ISIS, and RIPv2 is required.
• Strong security background with knowledge of Firewall, IDS, IPS, Virus,
Internet worms, DDoS, and network exploits is required.
• Understanding of Access control and authentication infrastructure
(iPlanet, .NET, Netegrity, RSA/Securant, Oblix, LDAP, CMS, PKI, RADIUS/Tacacs+)
is preferred.
• Network management understanding or experience (SNMP, RMON, OpenView,
Unicenter, Tivoli, Micromuse Netcool) is preferred.
• Previous experience successfully responding to RFIs, RFPs, RFQs to
Fortune 1000 level customers including data service/hosting providers.
• Proven track record of helping sales account mgrs close deals with
Fortune 1000 customers by overcoming "perceived" and real customer technical
hurdles while at the same time articulating product technical value
propositions and benefits.
CONTACT
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kglebus@arbor.net
Kathleen Glebus
kglebus@arbor.net
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SECURITYFOCUS JOBS
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