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SECURITYFOCUS JOBS - NEW OPPORTUNITY
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JOB DESCRIPTION
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Position: Technical Support Engineer
Location: Redwood City, California, United States
Type: Permanent F/T
Closing Date: 2005-09-23
The Technical Support Engineer will provide email and phone technical support
to our customers. Will act as point of contact regarding technical issues. Will
work closely with Engineering and QA teams to facilitate feedback. Will support
Sales efforts in the Qualys UK offices with effective technical support.
JOB REQUIREMENTS
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- 4+ years of experience in a technical support role.
- Bachelor of Science, preferably with a major in Computer Science or another
relevant field.
- Strong knowledge of current firewall, Intrusion Detection System Brands &
technologies, and Vulnerability Network Scanners (Nessus, nmap, Cybercop, ISS
Internet Scanner).
- Knowledge of NIS, NFS, DNS, ACL, server/client configuration, TCP/IP
networking hardware, protocols, and LAN configuration, knowledge of LAN and WAN
technologies and web security architectures.
- Strong customer orientation and possess an excellent work ethic.
- Outstanding troubleshooting and analytical skills as well as excellent
written and verbal communication skills are required for this position.
Additional Plus Competencies
-French or German language skills are preferable.
CONTACT
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Qualys
support-careers@qualys.com
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SECURITYFOCUS JOBS
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