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[SJ-JOB] Technical Support Engineer, Sterling, US

Subject: [SJ-JOB] Technical Support Engineer, Sterling, US
Date: 29 Apr 2005 20:34:36 -0000

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SECURITYFOCUS JOBS - NEW OPPORTUNITY
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JOB DESCRIPTION
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Position:       Technical Support Engineer
Location:       Sterling, Virginia, US
Type:           Permanent F/T
Closing Date:   05/28/2005

Official Job Title:  Technical Services Engineer


DESCRIPTION 
The Technical Services Engineer is responsible for the implementation and 
provisioning of all equipment and facilities required for CALEA / Electronic 
Surveillance. This may require the use of probes in the network to capture ISP 
or VoIP data which cannot be collected by an internally designed intercept 
mechanism. This position requires the employee to track live intercepts, making 
certain that there are no technical issues after inception and take down the 
intercepts after the current order has expired. There will be constant 
communication between the Technical Services Engineer and the Law Enforcement 
agency both before an intercept is activated and during the “active” 
period. In many instances the law enforcement collection facilities are not 
capable of receiving the transmitted data and therefore development work will 
have to be done with the manufacturer to bring the equipment into compliance. 

Position Overview 
·Ensure that electronic surveillance orders are activated / deactivated 
within the provisions of the court order 
·Ensure that the carrier is kept in full compliance with electronic 
surveillance laws regardless of the network elements that are introduced into 
the network 
·Perform status checks to maintain flawless operating standards 
·Create and execute test plans to exercise the abilities of the current 
switching facilities 

Job Function Overview 
·Act as a liaison between the carrier and law enforcement 
·Ensure that work is within the provisions of the Security Systems & 
Integrity provisions of CALEA 
·Perform initial LEA consultation as a result of a pending order 
oExamine collection equipment to ensure compliance 
§Work with law enforcement’s collection vendor to assist in the 
modification of their equipment as necessary 
oDiscuss various delivery options and the security required based on the order 
(FISA, Title III, Pen Register Trap / Trace) 
oAssist in the provisioning of the collection facilities 
·File paperwork in accordance with the rules and regulations of CALEA 
and existing electronic surveillance law as the custodian of records 
·Verify subject information, facilities and services for electronic 
surveillance requests 
·Validate routing to law enforcement for both content (UDP) and data 
(TCP) 
·Activate links to law enforcement verifying integrity of data to be 
sent to them 
·Insert forms into switching equipment to activate surveillance 
oEnsure that switch translations have been accepted by the network 
oEnsure that information is being captured and relayed to law enforcement 
·Get appropriate authorization from carrier executives as required by 
CALEA 
·Complete paperwork required under the Systems Security and Integrity 
provisions of CALEA for maintenance of secure and accurate surveillance records 
·On-call for emergency response 
oAvailable 24/7 for activation of electronic surveillance requests pursuant to 
certification by law enforcement which is governed by the rules of electronic 
surveillance laws 
oConduct follow-up survey with law enforcement officials within 24 hours of 
activation 
oFile appropriate paperwork required by CALEA 

Requirements 
·BSCS / BSEE 
·Knowledge of Windows/Unix 
·Working knowledge of sniffers, probes, VPN concentrators, Routers, 
Network Address Translation, firewalls, TCP / UDP, SSH, IPSEC 
·In depth knowledge of Wireless, TDM as well as VoIP / softswitch 
networking 
·Background in CALEA 
·25%-50% travel 

Other Skills/Abilities 
·Familiar with the development cycle/testing requirements 
·Familiar with the investigative process 
·Ability to work independently and in a team 
·Ability to adapt to different environments and learn new technologies 
quickly 
·DOJ Top Secret Security Clearance a plus 
*Must be able to pass a High Level Security Clearance 
  



JOB REQUIREMENTS
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see job description.

NeuStar is E/O/E.


CONTACT
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Please reference HR1000334 when responding to this posting

Lynn Dennis
HR Generalist
NeuStar
ben.apple@neustar.biz@neustar.biz



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