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[SJ-JOB] Technical Support Engineer, Cupertino, US

Subject: [SJ-JOB] Technical Support Engineer, Cupertino, US
Date: 15 Apr 2005 22:00:44 -0000

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SECURITYFOCUS JOBS - NEW OPPORTUNITY
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JOB DESCRIPTION
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Position:       Technical Support Engineer
Location:       Cupertino, California, US
Type:           Permanent F/T
Closing Date:   05/14/2005

Technical Support Engineer - Secutity NW SW

Responsibilities:

The Technical Support Engineer will provide email and phone technical support 
to our customers. Will act as point of contact regarding technical issues. Will 
work closely with Engineering and QA teams to facilitate feedback.

Required Experience:

This position requires at least 4+ years of experience in a technical support 
role. This candidate should have strong knowledge of current firewall, 
Intrusion Detection System Brands & technologies, and Vulnerability Network 
Scanners ( Nessus, nmap, Cybercop, ISS Internet Scanner). Should also have 
knowledge of NIS, NFS, DNS, ACL, server/client configuration, TCP/IP networking 
hardware, protocols, and LAN configuration, knowledge of LAN and WAN 
technologies and web security architectures. Knowledge of major web server 
software (IIS, Apache, Websphere, Tomcat, WebLogic), UNIX/Windows web services, 
and diverse platforms and applications (Linux, Windows 2000, Windows NT, 
Novell, Lotus Notes, Mac OS). This candidate must have a strong customer 
orientation and possess an excellent work ethic. Outstanding troubleshooting 
and analytical skills as well as excellent written and verbal communication 
skills are required for this position. Bachelor of Science, preferably with a 
major in 
 Computer Science or another relevant field. 

Location:

Cupertino, CA 

If your skills and experience match all the requirements for this position and 
you desire to be part of an innovative team working on leading-edge technology, 
in a fast growing market, please e-mail your resume to jobs@arcsight.com
 
www.arcsight.com


JOB REQUIREMENTS
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CONTACT
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Staffing
ArcSight
jobs@arcsight.com



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