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SECURITYFOCUS JOBS - NEW OPPORTUNITY
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JOB DESCRIPTION
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Position: Technical Writer
Location: Dublin, , IE
Type: Permanent F/T
Closing Date: 12/19/2004
The Security Response Content Developer will be responsible for the final
quality of content produced by the Symantec Security Response group. This
includes producing wireless and web-based security alerts and detailed
technical descriptions of network- and host-based security threats and the
information required for Symantec customers to mitigate them.A key part of the
role is working with their peers worldwide on content development projects and
to ensure consistency with security information being provided by the other
Security Response sites.Day-to-day, the candidate will liaise closely with the
Security Response Engineering team to understand the technical background of
issues submitted by customers and their solutions, proof reading and editing
the content provided by the engineers when appropriate to adhere to guidelines.
They are also responsible for monitoring websites for leading information on
new threats that Symantec's DeepSight alerting service customer require.
The Information Developer is also responsible for posting the information
onto the Symantec corporate website after approval.During a security incident,
the applicant will be expected to work as part of the incident response team.
They will be required to put security information together based on an
incomplete understanding of the nature of the threat. The Information Developer
will be responsible for determining what information is important and needs to
be given to customers immediately, what information is released internally and
what information requires further clarification
JOB REQUIREMENTS
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Requirements Strong English writing and grammar skills required. Technical
writing experience is advantageous but not mandatory for this position. The
applicant should also have a solid grasp of general IT concepts and computer
terminology in English. Some image editing/manipulation skills and general web
design/development skills would be advantageous. Interpersonal skills: Must be
able to interact comfortably with members of the worldwide Response Team and
employees in other departments in Symantec.Planning and organization: The
ability to plan and organize multiple tasks in an efficient manner to
completion.Communication: The ability to communicate complex issues in a simple
manner, both written and verbal. Many of the people the role comes into contact
with are located in different countries and may have differing abilities
speaking English.Team player: The role requires the ability to work in a
close-knit worldwide team to achieve project goals.Written communications: Ne
eds to review written content from the perspective of the consumer. Needs to
be able to identify potential `holes
CONTACT
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Please apply by email to deirdre_dermody@symantec.com
Deirdre Dermody
HR Recruiter
Symantec
deirdre_dermody@symantec.com
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SECURITYFOCUS JOBS
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