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SECURITYFOCUS JOBS - NEW OPPORTUNITY
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JOB DESCRIPTION
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Position: Sales Engineer
Location: San Francisco, California, US
Type: Permanent F/T
Closing Date: 12/10/2004
Our fast-growing software startup led by veteran entrepreneurs, is building out
its enterprise sales team to handle the huge demand for our new anti-spam
solution.
You are an intelligent, driven person with a passion for success and a desire
to achieve. We are a fun, dynamic and driven group of people who are saving the
world from the deluge of spam that consumers and corporations receive. Help us
achieve our goal and rid the world of spam by joining our team!
Responsibilities
• Position anti-spam solutions and our unique approach against the
competition. Scope ideal solution architectures by analyzing client's messaging
architectures and advise which product or combination of products best suits
partners'/customers' needs.
• Set up and conduct system presentations and demonstrations.
• Assist clients with system configurations, installation and product
evaluations.
• Assists Sales Representatives (direct sales, channel and OEM including
RFPs and RFIs) on-site, in the field, by phone and email on technical related
matters.
• Provide sales familiarization and technical training to internal and
external customers (including partners).
• Provide both pre-sales and post-sales technical support (on-site, phone
and email).
• Support Program Management, QA, IT, Engineering, Technical
Documentation and Technical Support cross-functional teams.
• Enter data in CRM and Bug tracking company systems.
• Write weekly and postmortem reports as required.
• Be prepared to travel to customer sites (25% or more).
JOB REQUIREMENTS
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Qualifications
• Understanding of Anti-Spam market, the various spam blocking
approaches, the competitive landscape, and customers' requirements.
• Excellent listening skills.
• Excellent presentation skills.
• Previous consulting experience desirable.
• Ability to think on your feet.
• Broad experience in the Service Provider and Enterprise sectors.
• Strong technical account management skills.
• Strong project management skills.
• Ability to manage complex integration projects engaging internal
business development, sales, program management, engineering, and other SE
resources.
• 3+ years of SE experience selling email-related solutions, including
complex sales success. Anti-spam solutions selling highly desirable.
• Thorough knowledge of email protocols (SMTP, POP, IMAP) and
environments (carrier/consumer, corporate) is required. Knowledge of spam
mechanisms and prevention technology is highly desirable. Knowledge or
anti-virus systems a plus.
• In-depth experience with sendmail – must be able to install,
configure and maintain sendmail (version 8.11 or higher) on Unix (Solaris),
Linux (Red Hat required, SUSE a plus). Experience with other MTAs and groupware
solutions (qmail, postfix, Exchange, Notes) highly desirable.
• Thorough knowledge of TCP/IP systems architecture with solid hands-on
experience. Must be able to configure, deploy, and diagnose standard TCP/IP
systems (DHCP, DNS, SSH, HTTP). Experience with SQL and databases (MySQL,
SQLite, MS SQL, Oracle) highly desirable. C, C++, SDK, API basic knowledge a
plus. C and Bourne shells scripts. Perl scripts a plus.
• Knowledge of Windows information systems, with solid hands-on
experience highly desirable. Must be able to configure, deploy, and diagnose
Windows clients, servers and infrastructure (DHCP, DNS, putty/SSH, Active
Directory, IIS, Exchange/MAPI, ISA).
• Understanding of client-server software architecture.
• Ability to configure routers, switches, and firewalls a plus.
• Passion for proactively finding solutions to complex technical issues.
• Ability to train and transfer knowledge to internal and external
customers.
• Outstanding customer facing skills (phone, email, in person).
• Attention to detail and outstanding follow up skills.
• Independent problem solver.
• A strong work ethic.
• Excellent communication skills both written and verbal in English
required.
• Additional languages including, Chinese, Japanese, Spanish or
Portuguese a plus.
• Bachelor's degree required.
• MCSE and Linux/Unix Certifications a plus.
CONTACT
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If this seems interesting and you feel you are qualified, we'd love to hear
from you. Please send a resume along with any questions you might have to
jon@coitstaffing.com.
All the best
Jon
Jon Treem
Sr. Recruiter
Coit Staffing
jon@coitstaffing.com
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SECURITYFOCUS JOBS
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