Hi James,
The majority of systems that I work with are BSD based so I use cron,
with a couple of scripts for updates ( portsnap, cvsup, pkg_version |
grep "<", portupgrade -arR etc. )
To be frugal, on Windows Systems I've been using MBSA which checks the
latest patches for Microsoft products, you can also scan a range of
machines on a schedule using this great tool, I like to save my budget
money for hardware where possible (oh and perks for techs that work
hard! ;) ) . Software is a dead loss imco.
On Mac networks that I oversee I use the servers centralized Software
Update daemon, and as all of the Macs are usually 'managed' you can
set them up to 'automagically' download software updates nightly.
If you are in a production environment that is 'touchy' (i.e. legacy
software, legacy hardware, or OS) I'd advise having a test lab to
properly regression test any patches that are made available before a
wide scale roll-out.
Each environment is unique, and computers (often even in the same
system family) do not always behave the same with patching. From my
experience there is no cut and dry solution, and it's not something
that you can 'really' automate in most cases as you may find
accounting all has a different firmware for example...
There can be no substitute for constant vigilance and good team
communication :)
Sean Swayze
On 26-Feb-08, at 1:59 PM, James Mecca wrote:
What do you guys use/like for patch management software?
Regards,
James
-----Original Message-----
From: listbounce@securityfocus.com [mailto:listbounce@securityfocus.com
] On
Behalf Of Mike Hale
Sent: Tuesday, February 26, 2008 11:17 AM
To: lennons@comcast.net
Cc: security-basics@securityfocus.com
Subject: Re: Helpdesk and monitor software
We've used TrackIt for licensing and help desk. It also has a bunch
of other modules that'll do what you need it to.
www.numarasoftware.com
On 2/25/08, lennons@comcast.net <lennons@comcast.net> wrote:
although it is not free, we have been using a program called kaseya.
It has help desk, monitoring, license tracking, reporting, and
quite a few
other options and add ons.
Like I said not free, but it works well for us.
see www.kaseya.com
s
(user of the software since 2004)
-------------- Original message ----------------------
From: "Murda Mcloud" <murdamcloud@bigpond.com>
I'm also in the process of evaluating this. As far as I know,
spiceworks
serves adverts to keep it 'free'.
You can turn these off if you like-not sure yet what functionality
you
may
lose if this is the case.
It works nicely though, gives good snapshots of the systems on your
network
and the helpdesk module is pretty cool.
I didn't know it was open source, though. I wonder what the license
is...
-----Original Message-----
From: listbounce@securityfocus.com [mailto:listbounce@securityfocus.com
]
On
Behalf Of LAS
Sent: Tuesday, February 26, 2008 2:56 AM
To: rafael.almeida@adml.pt; security-basics@securityfocus.com
Subject: Re: Helpdesk and monitor software
Importance: High
I use an opensource tool that I am a Beta tester on as well ...
You can even request feature additions for both monitoring and
helpdesk.
http://www.spiceworks.com/2.1/
Some people have done some funky stuff with the Helpdesk module ...
Like project management and collaborations.
Try it for yourself ... proof is in the pooding.
Regards
Lennard-Peter A. Sutherland (LAS)
----- Original Message -----
From: <rafael.almeida@adml.pt>
To: <security-basics@securityfocus.com>
Sent: Saturday, 2008, February 23 16:29
Subject: Helpdesk and monitor software
Hi,
To measure the IT system I use Nagios and Cacti for communication
and
server
uptime.
I need a software to helpdesk, application and licensing software
monitor.
For the first I thinking use sharepoint 2007, for the second I
study MS
SC
and altiris.
What you recommend for this proposes?
Thanks
Rafael
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