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| Subject: | RE: Helpdesk and monitor software |
|---|---|
| Date: | Tue, 26 Feb 2008 11:17:22 -0500 |
I currently use ServiceDesk+ from Adventnet. It's features were appropriate for what I needed. You should download a demo to evaluate.
-----Original Message----- From: listbounce@securityfocus.com [mailto:listbounce@securityfocus.com] On Behalf Of Jason Bridge Sent: Monday, February 25, 2008 6:47 PM To: rafael.almeida@adml.pt Cc: security-basics@securityfocus.com Subject: Re: Helpdesk and monitor software Adventnet's Service Desk might be the smoking gun you are looking for. It can take care of all of the things you are asking for. HTH Jason On 23 Feb 2008 14:29:01 -0000, <rafael.almeida@adml.pt> wrote:Hi, To measure the IT system I use Nagios and Cacti for communicationand server uptime.I need a software to helpdesk, application and licensing softwaremonitor. For the first I thinking use sharepoint 2007, for the second I study MS SC and altiris.What you recommend for this proposes? Thanks Rafael
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