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| Subject: | Re: Helpdesk and monitor software |
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| Date: | Mon, 25 Feb 2008 18:55:50 +0200 |
I use an opensource tool that I am a Beta tester on as well ... You can even request feature additions for both monitoring and helpdesk. http://www.spiceworks.com/2.1/ Some people have done some funky stuff with the Helpdesk module ... Like project management and collaborations. Try it for yourself ... proof is in the pooding. Regards Lennard-Peter A. Sutherland (LAS) ----- Original Message ----- From: <rafael.almeida@adml.pt> To: <security-basics@securityfocus.com> Sent: Saturday, 2008, February 23 16:29 Subject: Helpdesk and monitor software Hi, To measure the IT system I use Nagios and Cacti for communication and server uptime. I need a software to helpdesk, application and licensing software monitor. For the first I thinking use sharepoint 2007, for the second I study MS SC and altiris. What you recommend for this proposes? Thanks Rafael
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