RE: Connecting to host

No, they gave me an account ID to use but there was supposed to be no
passwords exchanged -- we were just using the keys to authenticate. 

-----Original Message-----
From: Thompson, Peter [mailto:p.thompson@cundall.com] 
Sent: Wednesday, July 04, 2007 12:06 PM
To: Kelly Thomas
Subject: RE: Connecting to host

Are you trying to log straight in as "root" ?

Peter 

-----Original Message-----
From: listbounce@securityfocus.com [mailto:listbounce@securityfocus.com]
On Behalf Of Kelly Thomas
Sent: 03 July 2007 17:46
To: secureshell@securityfocus.com
Subject: Connecting to host

We have recently been asked by one of our vendors to connect to their
system through SSH. They are a Unix Host - beyond that, I don't have
much information. 

We are a 'windows' shop and I'm using Putty version 0.60 to connect with
a Windows XP Professional machine. I have created a public key and sent
it to them. They have also sent their public key to me. From what
they're telling me, there should be no password to connect. 

When I try to connect it first asks for my passphrase. I'm assuming it
will only do that the first time to validate my key - not sure. 

After typing in my passphrase for the key, I get a disconnect message:
Server sent disconnect message type 7 (service not available):
"Unsupported request (pty-req)." 

This message appears to be something on their end but they are telling
me it's on my end. Can anyone help?