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| Subject: | RE: Charging customers on security |
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| Date: | Mon, 27 Sep 2004 13:53:35 -0400 |
King Pang wrote:
I was thinking if it is possible to charge customers in different security levels. Using username and password as an example: the basic level would come with no encryptions such that username / password are stored in plain text in the web.config. An intermediate level would store them in the registry using aspnet_setreg. An advanced level would blah. (you get the idea). Would this work? And more importantly, would the customers buy this idea?
If I were building customized per-client solutions, then yes, tiering your level of security in each product might be one way of doing business. I personally like what another commenter said, to just include the whole security deal in by default. It looks better from the get-go because you're concerned about the security of a product, and it doesn't exclude the possibility of a client requesting that security take a back-seat to price.
Or, is it possible to introduce a third party company to do security audit on the solution to be delivered, just like a car must pass some safety test. In this case, will the customer be willing to pay for it? Any experience?
While I don't have any experience with this, I would think that this would be a matter of how you bill your client. If the client is paying for expenses (such as this security audit) then sure. I would suspect that most clients would react negatively to having to pay "extra" for security.
Thanks for all comments. All of you have been very helpful.
No problem. :) Remember that it all comes down to perception. If the client feels that you're trying to cheat them by adding on to the cost of the software to drive up the price, then they will (rightly) be wary of doing business with you. If they feel that you are offering your best solution to the problem and they have control to modify what goes in and out, then you maintain integrity and are always free to walk from the deal if you feel that it will not reflect well on your reputation for building good, high quality software. Cheers, Chris
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