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| Subject: | RE: Charging customers on security |
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| Date: | Mon, 27 Sep 2004 09:14:38 -0400 |
Hello, Unfortunately most companies view application security from a technical point of view. I rarely see security considered at the requirements phase of the project. I would suggest that application security be incorporated in the requirements phase so the customer knows what is being developed and tested. Application security can be broken down into business (Access control and etc...) and technical requirements (input validation and etc...). If the customer approved the requirements then you develop your test cases based on your requirements. Now you can justify the cost. With security in the requirement the customer can make their go/no go decision based on a risk analysis. It is their decision how they want ot spend their budget. Thanks, Stan Guzik -----Original Message----- From: wirepair [mailto:wirepair@roguemail.net] Sent: Sunday, September 26, 2004 6:40 PM To: secprog@securityfocus.com Subject: Re: Charging customers on security Charging for security of your own applications? That seems pretty backwards to me. Why should the client who buys your software with the expectation that it works and is secure have to pay for the fact that it isn't? So when my seat belts are broken, and my tires randomly explode, I have to pay the car manufacturer more money to get these features fixed? duh? -wire On Thu, 23 Sep 2004 10:16:40 -0700 King Pang <kingpang@gmail.com> wrote:
Hello, Our company developers Microsoft Solutions and I am responsible for leading the security initiative in the corporation. I have spent a lot of time and effort on how we should apply security guidance to our product life cycle, such as adding threat modeling and doing security review. But after I have convinced them that security is important, we brought up a discussion on how we should charge our customers. Many of you have customer experience. They want to pay the minimum and have all the features. If they can choose not to pay, they won't. If we tell them threat modeling will add x human-weeks of development and we have to charge them x thousand dollars more, they won't pay. Moreover, they expect the system to be secure enough and if there is anything wrong, they would think that is our fault. If any of you have any experience on dealing security with customers and how you would deal with this issue, please throw in two cents. Any comments or related articles would help too. Warm Regards.
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