I tried to re-register my NeWT install as you suggested, but I receive
the message "This product key code has been used (You only need to
register once)!"
I guess I'll contact Cyndi Gula and see what code I'm supposed to use...
Thanks for the information!
- Chad
-----Original Message-----
From: Dan Bowman [mailto:dbowman@tenablesecurity.com]
Sent: Thursday, April 06, 2006 12:27 PM
To: Deeds, Chad; 'Timothy Carroll'; nessus@list.nessus.org
Subject: RE: NeWT Question: NeWT hangs at 98/99%
Hi,
There is an issue with the plugins on your install. It's an easy fix,
see
the attached. I would recommend registering for the Registered Plugin
Code
update instead of using the demo key if you wish to use the tool as you
would with Nessus.
Regards,
-- Dan
Daniel Bowman
Director of Support & MIS
Tenable Network Security
mailto:dan@tenablesecurity.com
http://www.tenablesecurity.com/
ARTICLE SUMMARY:
NeWT Scans Hang at 80%
SYMPTOMS:
All scans launched hang at 80% +/- ...
It reaches 80% quickly but doesn't progess past 80% even after hours of
waiting.
RESOLUTION:
If the plugin update utility is run it appears to update plugins run
correctly but this has not actually occurred as the plugin registration
has
not been completed. The update is actually only updating with the GPL
feed
and re-processing the list of plugins in the install. This causes a
mismatch in the update process.
The logs will indicate only 8000 or so plugins updates. This is an
incorrect amount for GPL/Registered Feed/ and Direct feed.
The resolution is to enter the correct plugin registration code into
NeWT.
From the Windows console:
Start...
Programs...
Tenable Network Security...
Tenable NeWT...
Product Registration:
This brings up a dialog box asking for you to "Enter Product Key Code
Here".
Enter either your Direct Feed, or Registered Feed, or GPL Feed code
here.
Click on submit. You should receive a successful registration reply
message. If not, recheck your registration code against the code that
was
sent in reply to your registration.
Click on Update Plugins, the update tool will download a new list of
plugins
and import them into the plugin directory.
The scan should no longer hang.
________________________________
From: nessus-bounces@list.nessus.org
[mailto:nessus-bounces@list.nessus.org]
On Behalf Of Deeds, Chad
Sent: Thursday, April 06, 2006 11:08
To: Timothy Carroll; nessus@list.nessus.org
Subject: RE: NeWT Question: NeWT hangs at 98/99%
I'm having the same issue with NeWT (fully licensed version) on a WinXP
PC.
I went ahead and configured Nessus3 on Fedora Core4 and it works without
any
problems. Not sure if that helps you or not, but I just wanted to let
you
know that you're not the only one with a scan hanging up when launched
from
NeWT.
- Chad
________________________________
From: nessus-bounces@list.nessus.org
[mailto:nessus-bounces@list.nessus.org]
On Behalf Of Timothy Carroll
Sent: Thursday, April 06, 2006 8:37 AM
To: nessus@list.nessus.org
Subject: NeWT Question: NeWT hangs at 98/99%
Hello! I am demoing NeWT based on a recommendation from a colleague. I
am
having a problem with NeWT locking up in the middle of a scan.
First, I was using the free (class C only) version and when run from my
Server 2003 boxes (I tried four different boxes), NeWT would stop
somewhere
between 30% and 40% when doing the "all but dangerous plugins" scan. I
would let it run 2-3 days just to make sure, but it wouldn't budge. It
appears to just have hung. If I ran the scan from an XP SP2
workstation, I
had no problems. This was an annoyance because the workstations are on
a
different VLAN (and different class C), so I had to put my workstation
on
the server VLAN. But I digress.
I spoke with sales and got a 30 day demo code to run the full version of
NeWT. Now, from Server 2003 it gets to about 98% and hangs. Same
symptoms,
just further along. I can't try the full version on my XP box because
the
NeWT registration code is keyed to the machine name.
I'm not sure why adding a registration code would change when the
program
locked up, but it did.
But either way, I'd like to run this from one of my Server 2003 boxes
because they stay on 24/7 and somebody can't bump the power switch or
whatever since it's locked in the server room.
Any ideas?
Timothy P. Carroll
MCSE: Security, Security+
Network Engineer
XS, Inc.
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