Larry,
The Update process is fairly simple... however, it's the interface that is
difficult to learn and there are a lot of changes. So, before you start with
the upgrade, I would recommend you take a class first. I took the Site
Protector 6 class and it was very beneficial.
Kenny Chun
-----Original Message-----
From: issforum-bounces@iss.net [mailto:Larry.Kettlewell@da.state.ks.us]
Sent: Friday, April 07, 2006 10:31 AM
To: Banton, Charles (ISS Atlanta); jean.levert@bell.ca;
snort_on_acid@yahoo.com; issforum@atla-mm1.iss.net
Subject: Re: [ISSForum] Fusion problems after SP upgrade SP6
To all--
Although we haven't begun the update process yet, we're following the KB
article (Answer ID 3411) "Checklist to prepare for upgrading from SP5 to
SP6."
Might be helpful.
Larry Kettlewell
Chief Information Security Officer
Kansas State Government
larry.kettlewell@da.state.ks.us
-----Original Message-----
From: issforum-bounces@iss.net [mailto:issforum-bounces@iss.net] On
Behalf Of Banton, Charles (ISS Atlanta)
Sent: Wednesday, April 05, 2006 3:58 PM
To: jean.levert@bell.ca; snort_on_acid@yahoo.com;
issforum@atla-mm1.iss.net
Subject: Re: [ISSForum] Fusion problems after SP upgrade SP6
I am the Product manager for SiteProtector and the thread was brought to
my attention. I wanted to offer some info but also would like to
receive your feedback as well. If you could respond through our new an
improved enhancement portal it will enable you to monitor the progress
of the enhancement request as it is included in the upcoming releases.
This new enhancement request portal provides an opportunity for you to
review other requests to provide your opinion of their value. I hope
you will take advantage of the updated enhancement request system
through your MYISS portal. Or you can contact me directly.
Jean,
Which details in the same window from the right click are you referring
to?
When adding agents from the asset tab it is possible from the
Object|New|Agent menu option. It pre-fills the asset you have selected
in order to finish registering it. Would it be better to offer the
right click add agent option from the right click menu in the asset tab?
Overall there have been a low number of customers experiencing
difficulties with the update. Comparing the size of the release with
other SiteProtector Service Pack releases. The ISS Support organization
is not overwhelmed and has commented that they are very happy with the
quality of the release.
-----Original Message-----
From: issforum-bounces@atla-mm1.iss.net On Behalf Of jean.levert@bell.ca
Sent: Tuesday, April 04, 2006 9:41 AM
To: snort_on_acid@yahoo.com; issforum@atla-mm1.iss.net
Subject: Re: [ISSForum] Fusion problems after SP upgrade SP6
I agree with you Marc, this upgrade made things worst for me also. There
are several things I used to do with a right-click (details in same
window, add new agent manually from the Asset tab, etc...) I'm really
disappointed, it doesn't seem we can rollback to the previous SP
either.....
Jean
-----Original Message-----
From: issforum-bounces@iss.net [mailto:issforum-bounces@iss.net] On
Behalf Of SN ORT
Sent: April 3, 2006 12:49 PM
To: issforum@iss.net
Subject: Re: [ISSForum] Fusion problems after SP upgrade SP6
Ever since I installed SP 6, my SiteProtector has been down. Agent
Manager won't stay online and won't update. Been on the phone for weeks
with ISS and their support is very dissappointing at this point in time.
Anyone else having SP6 issues? And how much is this overwhelming
support? I can'tget anything worked on because the techs have no time to
call me back. This is very frustrating. And I don't think we can turn
back either. Let's hear any other problems out there!
Cheese!
Marc
---------Original Message------------
Message: 1
Date: Mon, 3 Apr 2006 09:04:00 +0200
From: "Richard Franken" <rs.franken@gmail.com>
Subject: [ISSForum] Fusion problems after SP upgrade
SP6
To: "Issforum@Iss. Net" <issforum@iss.net>
Message-ID:
<ATLMAIEXCP083IaUvsX00066d47@atlmaiexcp08.iss.local>
Content-Type: text/plain; charset=ISO-8859-1
Hi all,
I am running a Siteprotector 2.0 environment, which has been upgraded to
SP6. We also use the Fusion module. After the upgrade the Fusion module
was in no way usable. So, we decided to reinstall Fusion.
We deregistered Fusiom
from SP, deinstalled Fusion from the server, rebooted the server,
installed the latest Fusion 2.0 downloaded from ISS and registered it
with SP. So far so good.
Now we have the problem that Fusion doesn't work.
Every time the ISSDaemon
service is stopped/started or the server rebooted, the event log shows
(amongst others, but this one seems to be the most important one) the
following message:
net.iss.sma.fusion.FusionException: Error creating connection pool
(connectString=jdbc:ids://10.2.15.21:12/conn?dsn='DRIVER={SQL
Server};SERVER=10.2.15.21;database=RealSecureDB',
userName=SecurityFusionModule_FUSION):
java.net.ConnectException: Connection
refused: connect
net.iss.sma.fusion.dbutilities.SqlServer.createConnectionPool(Unknown
Source)
net.iss.sma.fusion.dbutilities.SqlServer.<init>(Unknown
Source)
net.iss.sma.fusion.dbutilities.DbManager.registerSqlServer(Unknown
Source)
net.iss.sma.fusion.dbutilities.DbManager.initServerConfigs(Unknown
Source)
net.iss.sma.fusion.dbutilities.DbManager.initOptionsFromCurrentPolicy(Un
known
Source)
net.iss.sma.fusion.FusionEngine.initOptionsFromCurrentPolicy(Unknown
Source)
net.iss.sma.fusion.FusionEngine.initFromPolicyAndCommandLine(Unknown
Source)
net.iss.sma.fusion.FusionEngine.startEngine(Unknown
Source)
Does anyone have any idea what causes this and how this can be resolved?
thank you in advance,
Richard
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_______________________________________________
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TO UNSUBSCRIBE OR CHANGE YOUR SUBSCRIPTION, go to
https://atla-mm1.iss.net/mailman/listinfo/issforum
To contact the ISSForum Moderator, send email to mod-issforum@iss.net
The ISSForum mailing list is hosted and managed by Internet Security
Systems, 6303 Barfield Road, Atlanta, Georgia, USA 30328.
_______________________________________________
ISSForum mailing list
ISSForum@iss.net
TO UNSUBSCRIBE OR CHANGE YOUR SUBSCRIPTION, go to
https://atla-mm1.iss.net/mailman/listinfo/issforum
To contact the ISSForum Moderator, send email to mod-issforum@iss.net
The ISSForum mailing list is hosted and managed by Internet Security Systems,
6303 Barfield Road, Atlanta, Georgia, USA 30328.
_______________________________________________
ISSForum mailing list
ISSForum@iss.net
TO UNSUBSCRIBE OR CHANGE YOUR SUBSCRIPTION, go to
https://atla-mm1.iss.net/mailman/listinfo/issforum
To contact the ISSForum Moderator, send email to mod-issforum@iss.net
The ISSForum mailing list is hosted and managed by Internet Security Systems,
6303 Barfield Road, Atlanta, Georgia, USA 30328.
