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Re: [ISSForum] DB_XPU_1_86_X_20060112.xpu failed to install

Subject: Re: [ISSForum] DB_XPU_1_86_X_20060112.xpu failed to install
Date: Thu, 19 Jan 2006 15:51:35 +0000
Sergev

I got this error when applying 1.86 XPU to the database.  If you look in
the following directory you will find the XPU_Install.log which will tell
you what the error is.

\\App Server\c$\program files\iss\realsecure siteprotector\application
server\xpu\install\site protector database\db_xpu_1_86_x_20060112

My had an error about not being able to replace a value in the SQL table.
So I assumed that it was an ISS fault.

To fix it i deleted the downloaded xpu to force the update to re download
it.  When i reran it worked fine.

Regards

Steve
Risk Management
PricewaterhouseCoopers

-----Original Message-----
Message: 2
Date: Tue, 17 Jan 2006 08:30:33 -0600
From: "Bill Collums" <Bill.Collums@nguard.com>
Subject: Re: [ISSForum] DB_XPU_1_86_X_20060112.xpu failed to install
To: "Soldatov, Sergey V." <SVSoldatov@tnk-bp.com>, <issforum@iss.net>
Message-ID: <ATLMAIEXCP08vJJNCfO001bb96f@atlmaiexcp08.iss.local>
Content-Type: text/plain;            charset="iso-8859-1"


What are you intsalling it on?  Is the agent you're installing it on
online?  Is it Not Responding?  If it's an appliance can you access it
through the LMI?  Have you tried to reboot and / or restart the service on
it to ensure it's correctly reporting to SP?  Did you try to install the
XPU a second time?

-----Original Message-----
From: issforum-bounces@iss.net on behalf of Soldatov, Sergey V.
Sent: Tue 1/17/2006 5:30 AM
To: issforum@iss.net
Subject: [ISSForum] DB_XPU_1_86_X_20060112.xpu failed to install


Installation of update failed. Error: The XPU failed to install.
[ID=0xc742001c]
Waiting for install to complete for package
SiteProtector/DB_XPU_1_86_X_20060112.xpu
Starting install of update package
SiteProtector/DB_XPU_1_86_X_20060112.xpu
Unpacking update package SiteProtector/DB_XPU_1_86_X_20060112.xpu
Installing the update ...
100% downloaded - SiteProtector/DB_XPU_1_86_X_20060112.xpu
Downloading update file SiteProtector/DB_XPU_1_86_X_20060112.xpu for
SiteProtector Database Update (XPU 1.86)


Any ideas?

Thanks.
---
Best regards, Sergey V. Soldatov.
Information security department.
tel/fax +7 495 745 89 50
tel +7 495 777 77 07 (1613)


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