David,
thank you for thinking with us to find a solution to thsi problem.
However... A co-worker of mine has been in contact with our support partner
and this was not bringing us closer to a solution. I have decided last week
wednesday to reinstall the entire IDS enviroment when there was no solution
on monday. Yesterday I did this and today I can conclude that it's working
perfectly fine again. I did not reinstall any sensors, only the core
components (and threw away the database which contained useless data by now
anyway). So the problem isn't solved, but evaded.... Not the way I like to
do it, but the business was breathing down my neck.
Thank you to all for thinking with us to find a solution: unfortunately I
was forced to take a different route...
regards,
Richard
On 12/2/05, CAUSEY, David <davidc@lmi.org> wrote:
Yes, I do have an idea concerning your problem. I'm sorry my response
was not sooner.
When you go to a Server Sensor in the Console and select "Apply Update"
one of the next boxes that comes up has a section which allows you to
pick XPU or Service Pack. If you don't pick one then it is auto-selected
for you. What's happened to me before is that I don't pick either
because I don't see it. Then I run the update (XPU is selected and SP is
what I need) it takes about 10 seconds and acts like it is complete. But
the list of previously run Command Jobs says OKAY even though nothing
seems to have been updated.
Make sure the right box is checked. (SP or XPU)
David
-----Original Message-----
From: issforum-bounces@iss.net [mailto:issforum-bounces@iss.net] On
Behalf Of Richard Franken
Sent: Tuesday, November 22, 2005 5:45 AM
To: Jason Baeder; ISSForum@iss.net
Subject: Re: [ISSForum] Troubles with installing XPU's
All,
I did the reboot and it did not work. I checked some more stuff. The
Console states that the Core is at SP5.2 level. However, when I run an
update (since it says updates are available) it only show a SP5.1
update? I
can actully run the update, but the result is an OK message stating the
update has occured, however, it only takes a second or 10 to do so.
For Server Sensors it's even more weird. They run at SP 4.3. I can
deinstall them, so I run them at SP 4.1. Then I can reinstall the SP4.3.
without a problem (except for the message that I need to install XPU
22.37first, which I think has not happened).
So, to me it seems there's an administrative issue: updates are
installed,
but not correctly processed in the system, or something like that. If
anyone
has an idea: pls let me know. If not, let's wait and see what our
support
says. I will post the findings.
regards,
Richard
On 11/22/05, Richard Franken <rs.franken@gmail.com> wrote:
Jason,
I too have experienced the reboots needed. The odd thing in this case
is
that de SP DB is already at 5.2, and the system shows an update to
5.1.
When I run the update, it actually updates the system. I have not yet
tried
the reboot; will do that in an hour or so.
The strange thing is that the error message is relate to a XPU from
december 2004, one that has been installed already ( I reinstalled the
entire IDS environment in May 2005, based on the latest software
downloadable from the ISS site). We already have a ticket open with
our
supplier, but unfortunately they too haven't heard of this error
message.
Wil try to update those components that have an update, but the
Sensors.
Then I will do a reboot, try to update the sensors and will post the
results
to the list.
Regards,
Richard
On 11/21/05, Jason Baeder <jason_baeder@yahoo.com> wrote:
I have not seen that particular XPU-related error before. However, I
have found that when there are updates for the SP Core or the SP
Database I need update them _first_, then _reboot_ both before
updating the sensors. Otherwise, things get really weird. I'm pretty
sure that ISS recommends updating the Database and Core first, but I
don't think they mention the reboot.
HTH,
Jason
--- Richard Franken <rs.franken@gmail.com> wrote:
Hi all,
Currently I am having issues applying ANY XPU update on a
Realsecure
Siteprotector 2.0 SP 5.2 environment. Everytime I try to update a
Server
Sensor I receive the following error:
Installing update package SiteProtector/SPSS_POLICY_20041214.xpu
Installation of update failed. Error: Could not find XPU Target.
[ID=0xc7420035]
Acquire master status on Sensor ss_SENSOR@xxx.xxx.xxx.xxx(#11)
successful.
Installing the update ...
Update file SiteProtector/SPSS_POLICY_20041214.xpu has already
been
downloaded, no need to download.
When I try to update one of the Internetscanners, I receive the
exact same
error message.
However, when I try to update the SP Core (running SP 5.2 .) it
shows
a 5.1update for the Database, it can be installed, but nothing
changes
in the
console, nor does the Available Update column change from Yes to
No.
Has anyone seen this before and know what to do? Right now I am
kinda stuck
with the situation.
Regards,
Richard
_______________________________________________
ISSForum mailing list
ISSForum@iss.net
TO UNSUBSCRIBE OR CHANGE YOUR SUBSCRIPTION, go to
https://atla-mm1.iss.net/mailman/listinfo/issforum
To contact the ISSForum Moderator, send email to
mod-issforum@iss.net
The ISSForum mailing list is hosted and managed by Internet
Security
Systems, 6303 Barfield Road, Atlanta, Georgia, USA 30328.
__________________________________
Yahoo! FareChase: Search multiple travel sites in one click.
http://farechase.yahoo.com
_______________________________________________
ISSForum mailing list
ISSForum@iss.net
TO UNSUBSCRIBE OR CHANGE YOUR SUBSCRIPTION, go to
https://atla-mm1.iss.net/mailman/listinfo/issforum
To contact the ISSForum Moderator, send email to mod-issforum@iss.net
The ISSForum mailing list is hosted and managed by Internet Security
Systems, 6303 Barfield Road, Atlanta, Georgia, USA 30328.
_______________________________________________
ISSForum mailing list
ISSForum@iss.net
TO UNSUBSCRIBE OR CHANGE YOUR SUBSCRIPTION, go to
https://atla-mm1.iss.net/mailman/listinfo/issforum
To contact the ISSForum Moderator, send email to mod-issforum@iss.net
The ISSForum mailing list is hosted and managed by Internet Security Systems,
6303 Barfield Road, Atlanta, Georgia, USA 30328.
