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Re: [ISSForum] Lic. problem

Subject: Re: [ISSForum] Lic. problem
Date: Thu, 4 Aug 2005 17:00:53 -0400
You have probably got that install all screwed up. Just because you
could not get the Console working you trashed everything and went back
to a 1 month old tape?? From the limited info you have given I think
that was a big mistake. You may indeed have license issues but you may
also be having encryption key issues too. Unless your database has
collected some priceless traffic, I would uninstall all ISS apps and
start over. You could have RSSP reinstalled within 30-60 minutes and be
done with it. Then just start with a fresh database. Your existing NS
and SS systems should check in if you do it right.

From the sound of your email it also sounds like you may need a little
training in this arena. It will probably help you in the long run. Don't
ever ever go back to a full tape restore unless you call ISS tech
support first. They may have been able to save you all this hassle.


David

-----Original Message-----
From: issforum-bounces@iss.net [mailto:issforum-bounces@iss.net] On
Behalf Of Ramesh Krishnan
Sent: Wednesday, August 03, 2005 3:27 AM
To: ISSForum@iss.net
Subject: [ISSForum] Lic. problem

Hi,

I have 5 Network Sensors and 5 Server sensors in my Network. The lic
has been obtained for 6 Network Sensors and 25 Server sonsors. I had
installed the internet scanner application also in the sme machine but
i uninstalled the same. After uninstall the Siteprotector was not at
all working. I was not able to login to the console. So i had restored
the system with the old backup(Vertias netbackup).I had done a full
restore, even the registry.The backup was a month old but within that
period ( from backup to failure)i had added 3 more Server sonsors to
the system.
Now the system shows lic violations.
can anyone help me out. A quick response would be of appreciable help to
me.

regards,

ramesh


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_______________________________________________
ISSForum mailing list
ISSForum@iss.net

TO UNSUBSCRIBE OR CHANGE YOUR SUBSCRIPTION, go to 
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To contact the ISSForum Moderator, send email to mod-issforum@iss.net

The ISSForum mailing list is hosted and managed by Internet Security Systems, 
6303 Barfield Road, Atlanta, Georgia, USA 30328.

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