Good morning,
If,,,,
your siteprotector console show the sensor as offline, or not responding
then,,,,,,
From your siteprotector console open a dos prompt and see if your control and
data ports are open
telnet server_tcpip_address 902
telnet server_tcpip_address 2998
if you get connection refused then your sensor has the problem, maybe a
firewall between the console and the sensor?
Else,,,,
You might need to copy your keys from the console to the sensor, stop/start
issdeamon - this usually happens when you change event collectors or re-install
an event collector
Regards,
James
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-----Original Message-----
From: issforum-bounces@iss.net [mailto:issforum-bounces@iss.net] On Behalf Of
German A Suarez Nahon
Sent: Thursday, July 14, 2005 10:02 AM
To: ISSForum@iss.net
Subject: [ISSForum] ServerSensor
Hi all...
I have problems to update a policy in our Sever Sensor. The message error
is: "Apply policy file to SvrSens_xxxxxxxxx@x.y.z.w(#120) failed. The
error message is:ERROR: CommNotify - the wait for an event timed out.
[ID=0xc742000e]"
Thanks for your help....
Saludos....
Germán Alberto Suárez Nahón
Banco Mercantil, CA - Banco Universal
Seguridad de la Información
Phone: 58 212 5030270 / 0265 (Fax)
Mobile: 58 412 5928666
http://www.bancomercantil.com
mailto:german_suarez@bancomercantil.com
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