Just did this recently, and encountered a few issues: the database server
upgrade kept failing with error 0xC742001c. After several rounds with tech-sup,
was able to get it installed after running "instutil" to reset the Application
Server password and bounced the services. After that, I couldn't log in to the
console with Operator Level priv's (had to be Admin). Their KB article 2870
referred to this, and they do have an unsupported work-around that fixed it (I'd
love to share, but you'd be better off getting the details from them if you
encounter this problem). Finally, I had problems getting the Deployment Manager
updated; this one stumped everyone... I finally had to uninstall DepMan and
reinstall it. Works like a charm now. Props to Ryan in tech-sup who helped me
through it all.
dcj2
"Cotten, Ray" <ray.cotten@roche.com> on 05/04/2005 10:07:58 AM
To: ISSForum@iss.net
cc: (bcc: Doug Janelle/Inc/Jouan)
Subject: [ISSForum] SP2 SP4 upgrade SP5.1
Has anyone done an upgrade of siteprotector 2.0 Support pack 4 to Support pack
5.1?
Any pitfalls? Or issues you ran into? Anyone have a step-by-step guide they
would be willing to share on the process?
Thank you,
Ray Cotten
E-mail: ray.cotten@roche.com
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