Hi.
I had the exactly same problem. I asked ISS support and got answer to try
to use RSSP_Runner.exe tool to force the updates installation. Earlier, it
had solved my problems, but in this case I was waiting about two days this
RSSP_Runner.exe to finish, and without success. After that I decided to use
my many times successfully tested solution - to reinstall all SP components
except DB. Now everything seems to be working well (with small number of
exceptions, but not critical)
But, I think, that this was possible because DB was already successfully
updated (because SP5.0 brought some changes to DB structure, see Appendix A
of Technical Reference Guide). If DB structure was not changed correctly,
proposed solution won't help.
Note, do not use RSSP_Runner.exe without ISS support recommendations.
---
Best regards, Sergey V. Soldatov.
Information security department.
tel/fax +7 095 745 89 50 (1613)
keshav anand
<secur2k@yahoo.com> To: issforum@iss.net
Sent by: cc:
issforum-bounces@iss.net Subject: [ISSForum] unable to
login to console - siteprotector
09.02.2005 08:53
Hi Members,
I upgraded my siteprotector from SP4 to SP5 and the
upgrade went smoothly. I upgraded all the
siteprotector components and rebooted the server.
After rebooting the server , my application server
service is not getting started.
As a result i am unable to login to console.
I get the below error:-
?Could not start the Realsecure Siteprotector
application server services on local computer?
Error 2: The system cannot find the file specified
Please help me for a workaround to login to the
console.
Thanks.
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