Hi,
If you are using a firewall to the WWW, you have to do rules to allow
your machine to connect to another update server.
Ip address 209.134.161.18.
They don't tell in the documentation.
Regards
Albert Hertzog
Technology Risk Management
+2711 889 5208
+2783 660 8994
-----Original Message-----
From: issforum-bounces@iss.net [mailto:issforum-bounces@iss.net] On
Behalf Of Wassim Nakadi
Sent: 01 February 2005 04:50
To: issforum@iss.net
Subject: [ISSForum] SiteProtector SP5
Hi,
Just finished installing a new SitePro sp5 from the latest Deployment
manager.
the XPU status for all sensors is "unavailable"
I added the realsecure license as well as other licenes.
Configured the proxy setting from both the "preferences tab" and the new
Update Server and added a username and password.
I restarted the Appl. service and i also restarted the whole server and
still the the XPU status for all sensors is "unavailable".
i downloaded the latest xml file manually, and still i get the same
issue.
i checked the file UpdateServer.log :
***********************************************
2005/02/01 15:06:37.60 T:0464 US_DownloadingThread::SetTheGuid Found the
update_server section.
2005/02/01 15:06:49.85 T:0b80 CUpdateServices::LoadUpdatePolicy() Failed
to load update policy file:
2005/02/01 15:06:49.85 T:0b80 CUpdateServices::Reload() Failed reloading
update policy.
2005/02/01 15:06:49.85 T:0b80 CUpdateServices::LoadUpdatePolicy() Failed
to load update policy file:
2005/02/01 15:06:49.85 T:0b80 CUpdateServices::Reload() Failed reloading
update policy.
2005/02/01 15:06:50.29 T:0b80 No cached license data found.
US_License::GetCachedCredentialString
2005/02/01 15:06:50.29 T:0b80 SelfUpdate LaunchUpdaterThread No license
credentials yet, cannot start self-updating schedule.
2005/02/01 15:06:50.98 T:0c30 Xpu SessionConfigInterface Error message
from Controller 0 for file SiteProtector/XPU_4_0.xml: -950468599 - The
send operation failed due to a communication failure. [ID=0xc7590009]
2005/02/01 15:06:50.98 T:0c30 Xpu SessionConfigInterface
SCS_PostDataFile failed for C:\Program Files\ISS\RealSecure
SiteProtector\Application
Server\webserver\Apache2\htdocs\XPU\SiteProtector/XPU_4_0.xml -
-950468599 : The send operation failed due to a communication failure.
[ID=0xc7590009]
2005/02/01 15:06:50.98 T:0c34 Xpu SessionConfigInterface Error message
from Controller 0 for file SiteProtector/RiskIndex.xml: -950468599 - The
send operation failed due to a communication failure. [ID=0xc7590009]
2005/02/01 15:06:50.98 T:0c34 Xpu SessionConfigInterface
SCS_PostDataFile failed for C:\Program Files\ISS\RealSecure
SiteProtector\Application
Server\webserver\Apache2\htdocs\XPU\SiteProtector/RiskIndex.xml -
-950468599 : The send operation failed due to a communication failure.
[ID=0xc7590009]
2005/02/01 15:06:50.98 T:0c2c Xpu SessionConfigInterface Error message
from Controller 0 for file SiteProtector/XPU_2_5.xml: -950468599 - The
send operation failed due to a communication failure. [ID=0xc7590009]
2005/02/01 15:06:50.98 T:0c2c Xpu SessionConfigInterface
SCS_PostDataFile failed for C:\Program Files\ISS\RealSecure
SiteProtector\Application
Server\webserver\Apache2\htdocs\XPU\SiteProtector/XPU_2_5.xml -
-950468599 : The send operation failed due to a communication failure.
[ID=0xc7590009]
2005/02/01 15:07:01.25 T:0d88 Xpu SessionConfigInterface Error message
from Controller 0 for file SiteProtector/XPU_2_5.xml: -950468599 - The
send operation failed due to a communication failure. [ID=0xc7590009]
2005/02/01 15:07:01.25 T:0d88 Xpu SessionConfigInterface
SCS_PostDataFile failed for C:\Program Files\ISS\RealSecure
SiteProtector\Application
Server\webserver\Apache2\htdocs\XPU\SiteProtector/XPU_2_5.xml -
-950468599 : The send operation failed due to a communication failure.
[ID=0xc7590009]
2005/02/01 15:07:01.42 T:0d8c Xpu SessionConfigInterface Error message
from Controller 0 for file SiteProtector/XPU_4_0.xml: -950468599 - The
send operation failed due to a communication failure. [ID=0xc7590009]
2005/02/01 15:07:01.42 T:0d8c Xpu SessionConfigInterface
SCS_PostDataFile failed for C:\Program Files\ISS\RealSecure
SiteProtector\Application
Server\webserver\Apache2\htdocs\XPU\SiteProtector/XPU_4_0.xml -
-950468599 : The send operation failed due to a communication failure.
[ID=0xc7590009]
2005/02/01 15:07:01.54 T:0d90 Xpu SessionConfigInterface Error message
from Controller 0 for file SiteProtector/RiskIndex.xml: -950468599 - The
send operation failed due to a communication failure. [ID=0xc7590009]
2005/02/01 15:07:01.54 T:0d90 Xpu SessionConfigInterface
SCS_PostDataFile failed for C:\Program Files\ISS\RealSecure
SiteProtector\Application
Server\webserver\Apache2\htdocs\XPU\SiteProtector/RiskIndex.xml -
-950468599 : The send operation failed due to a communication failure.
[ID=0xc7590009]
**********************************************************
Regards
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