I have been having a similar problem. We use the manual updater tool, as we
elected not to give our system direct access to the Internet. The manual
updater is coughing errors trying to download xpu updates that the catalog
says are there. I was able to manually download the latest Database SP1
from the download website, put it in the correct folder, then run the update
successfully. I have an indication that there is a SP 5.6 for the Desktop
controller (I'm at 5.4), but the manual updater tool reports an error
downloading it, and I can't find it in the download site. I had to download
the server sensor xpu 22.30 manually from the site as well. The tool has
been successfully working in the past, and is currently downloading other
updates successfully. Something seems out of sync at the update site.
-----Original Message-----
From: BAICHOO REAZ [mailto:Reaz.rb@sbm.intnet.mu]
Sent: Wednesday, September 01, 2004 10:01 PM
To: kashif; issforum@iss.net
Subject: RE: [ISSForum] Update Process STUCK :
One of my colleague encounterred the same problem. Finally, he was able to
perfrom the upadte to XPU 22.29.
1. HE rebooted the machine
2. Restarted all services
3. Then he performed the XPU updates one by one. That is, we had to update
XPUs 22.28 and 22.29. He updated XPU 22.28 and then updated XPU 22.29
instead of performing the updates at once.
You can try the above steps to see if it works. XPU 22.30 has already been
released FYI.
Regards
Reaz Baichoo
-----Original Message-----
From: issforum-bounces@iss.net [mailto:issforum-bounces@iss.net]On
Behalf Of kashif
Sent: Monday, August 30, 2004 5:52 PM
To: issforum@iss.net
Subject: [ISSForum] Update Process STUCK :
1. I tried to update the Sensor to the LATEST XPU 22_29 2. The STATUS turned
from ACTIVE to UPDATING it has been the same for 3 days
Update process is STUCK : I rebooted the machine on which the sensor resides
and the STATUS of the sensor changes from UPDATING to ACTIVE but when I
tried to update the sensor same thing happened ..
regards
kashif
1. Hardware : HP - P -3 - 650 Mhz
2. RAM : 256 MB
3. OS : Windows 2000
4. Site Protector ver : 4
5. Server Sensor Ver 7
6. XPU - Updating to the latest 22.29
7. Policy : Network Attacks_Windows
8. Service Pack 4
9. Hotfixes : Nearly ALL
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