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Subject: RE: Symantec AV reporting metrics.
To: Tobin.Turney@bcbsfl.com
Cc: "Adams, Rhuel" <AdamsR@ctc.com>, focus-virus@securityfocus.com,
nduda@VistaPrint.com, "sekure" <sekure@gmail.com>,
"Serge Vondandamo" <serge.vondandamo@wanadoo.fr>
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<OF6F112A5D.20A3558C-ON86257195.004C9A12-86257195.004C8D68@email.zurich.com>
From: Ted Senn <ted.senn@zurichna.com>
Date: Thu, 22 Jun 2006 08:58:44 -0500
X-MIMETrack: Serialize by Router on USZNH023/Zurich-Internet(Release 6.5.4FP2
HF81|November
17, 2005) at 06/22/2006 08:59:06 AM
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The agents will only run on Windows 2000 and above, Not on NT
FYI In my experience the reporting server is a managers toll. It is
difficult to actually get working information from it. ie report of
infection and I haven't be able to find a way to determine if the infection
is still active, cleaned etc with out going to the SSC.
Ted Senn
Security Engineer
Distributed Security
847-605-6837
"Turney, Tobin"
<Tobin.Turney@bc To: "Adams, Rhuel"
<AdamsR@ctc.com>, nduda@VistaPrint.com
bsfl.com> cc:
focus-virus@securityfocus.com, "sekure" <sekure@gmail.com>, "Serge
Vondandamo"
<serge.vondandamo@wanadoo.fr>, "Ted Senn" <ted.senn@zurichna.com>
06/22/2006 08:48 Subject: RE: Symantec AV
reporting metrics.
AM
I implemented SAVCE 10.1 with reporting on 11,000 clients with no issues.
We have two primary servers. One of the primary servers is running IIS to
host the reporting site. The SQL reporting DB is a shared instance on
separate SQL server. The reporting agents and website are free as long as
you own SAVCE 10.x licenses. The reporting agents will run also on SAVCE
9.x servers.
-T
-----Original Message-----
From: Adams, Rhuel [mailto:AdamsR@ctc.com]
Sent: Tuesday, June 20, 2006 11:49 AM
To: nduda@VistaPrint.com
Cc: focus-virus@securityfocus.com; sekure; Serge Vondandamo; Ted Senn
Subject: RE: Symantec AV reporting metrics.
Not quite sure where you're getting the misinformation from, but SAVCE 10.1
with Gold Support includes reporting.
I had to contact the licensing dept. to get an updated license so that the
latest version was "available" for me to download, but it definitely has
reporting in the package.
So far, I've implemented it in a lab and it worked great. We'll be enabling
reporting in the production environment soon.
The documentation has some very nice screen shots of the reporting
interface.
Rhuel
-----Original Message-----
From: Ted Senn [mailto:ted.senn@zurichna.com]
Sent: Tuesday, June 20, 2006 7:26 AM
To: nduda@VistaPrint.com
Cc: focus-virus@securityfocus.com; sekure; Serge Vondandamo
Subject: RE: Symantec AV reporting metrics.
Interesting. I'm running Ver 10.1.0.401 Corp Edition and reporting server
works just fine.
Ted Senn
Security Engineer
Distributed Security
847-605-6837
"Nick Duda"
<nduda@VistaPrin To: "Serge Vondandamo"
<serge.vondandamo@wanadoo.fr>, "Ted Senn"
t.com> <ted.senn@zurichna.com>
cc:
<focus-virus@securityfocus.com>, "sekure" <sekure@gmail.com>
06/19/2006 08:59 Subject: RE: Symantec AV
reporting metrics.
AM
I'm jumping into this late, but We are a SAV 10.1 Corp Edition company for
end users. I've done some basic research and found that Corp Edition cant
run a reporting server. Should I say, the reporting server does not come
with Corp Edition. Does a reporting server generate reports that are better
than was the SAV 10.1 corp console gives you. I can get good info from the
console, but no good reports can be generated from it.
I would be curious to see some screen grabs myself.
- Nick
-----Original Message-----
From: Serge Vondandamo [mailto:serge.vondandamo@wanadoo.fr]
Sent: Sunday, June 18, 2006 2:15 AM
To: 'Ted Senn'
Cc: focus-virus@securityfocus.com; 'sekure'
Subject: RE: Symantec AV reporting metrics.
I forgot to add that,
I have up to 6000 Clients located WW (Europe, Americas, APAC, and
Middle-east).
Thanks,
Serge
-----Message d'origine-----
De : Serge Vondandamo [mailto:serge.vondandamo@wanadoo.fr]
Envoyé : dimanche 18 juin 2006 08:11
À : 'Ted Senn'
Cc : 'focus-virus@securityfocus.com'; 'sekure'
Objet : RE: Symantec AV reporting metrics.
All,
Thank you for your pointers.
I have tried the manual process but it doesn't give good metrics for my
audience (CTO, CSO, CIOs, IT Managers).
I have tried to convince IT folks to upgrade to 10.1 so I can use the
reporting module but no one want to upgrade to a vulnerable version of the
AV.
They don't believe in the patch provided by Symantec since I am not able to
test it and provide a technical report - patch the app and try to exploit
the vulnerability and report.
Please, could you help me on the following?
1. Do you have a screenshot of the reporting module? Graphs, type of
metrics it can provide, etc?
2. Do you know how I can patch 10.1 and test the effectiveness of the
patch?
Thanks,
Serge
-----Message d'origine-----
De : Ted Senn [mailto:ted.senn@zurichna.com] Envoyé : vendredi 9 juin 2006
15:58 À : serge.vondandamo@wanadoo.fr Cc : focus-virus@securityfocus.com;
'sekure'
Objet : RE: Symantec AV reporting metrics.
Installing the reporting server is the start. Unless you have a small
number of clients I would recommend a separate system. The reporting server
is somewhat CPU intensive in my experience.
Each AV server will need to have reporting agents installed on them.
However for testing you can set up the reporting server and only those AV
servers that you want to test with would need the reporting agents
installed. You will need the SAV 10.1 SSC to configure the agents
Yes 10.1 needs to be maintenance patched to 10.1.0.400 and point patched to
10.1.0.401
Ted Senn
Security Engineer
Distributed Security
847-605-6837
"Serge Vondandamo"
<serge.vondandamo@ To: "'Ted Senn'"
<ted.senn@zurichna.com>
wanadoo.fr> cc:
<focus-virus@securityfocus.com>, "'sekure'" <sekure@gmail.com>
Subject: RE: Symantec AV
reporting metrics.
06/08/2006 09:26
PM
Thanks Ted,
If I understand, I just need to install the 10.1 and the reporting server
in one of my primary and that is it?
Is there any eval version of it? I will like to test it on my lab first.
BTW, is the 10.1 affected by the recent Symantec products vulnerability?
Thanks,
Serge
-----Message d'origine-----
De : Ted Senn [mailto:ted.senn@zurichna.com] Envoyé : mardi 6 juin 2006
14:24 À : serge.vondandamo@wanadoo.fr Cc : focus-virus@securityfocus.com;
'sekure'
Objet : RE: Symantec AV reporting metrics.
I am running Reporting server without any problem on version 10, and 9
servers. The agent installs and reports back to the reporting server. You
may need a special group with 10.1 for the reporting server only, but the
reporting will work with the lower version AV servers ( agent will not
install on NT systems)
Ted Senn
Distributed Security
"Serge Vondandamo"
<serge.vondandamo@ To: "'sekure'"
<sekure@gmail.com>
wanadoo.fr> cc:
<focus-virus@securityfocus.com>
Subject: RE: Symantec AV
reporting metrics.
06/05/2006 03:30
PM
Sekure and all,
Thanks but we don't have version 10.1 and unfortunately, I have to find a
way to report with the versions we have. I may suggest to upgrade but that
will not be possible now - IT Ops folks and other IS Managers will be
difficult to convince - given the heavy IT Governance and change process we
have in place.
We currently have version 8 in few sites, version 9 and 10 in the majority
of the sites.
Paul, your pointers are more than welcome!!!
Thanks,
Serge
-----Message d'origine-----
De : sekure [mailto:sekure@gmail.com]
Envoyé : lundi 5 juin 2006 20:51
À : Serge Vondandamo
Cc : focus-virus@securityfocus.com
Objet : Re: Symantec AV reporting metrics.
Symantec Corp AV 10.1 has a reporting server module, which provides pretty
pictures for lots of these metrics.
On 6/3/06, Serge Vondandamo <serge.vondandamo@wanadoo.fr> wrote:
All,
I have been tasked to develop Symantec AV reporting metrics.
The metrics should help provide visual information (graphs, tables,
etc)
to
Senior management on weekly, monthly, quarterly and annual basis per
region
and WW if needed.
I am focusing on providing the followings:
- Number of AV clients per region,
- Number of AV engines, versions, per region,
- Information on AV defs per region, frequency of updates, versions of
AV definitions, age of AV definitions (i.e. two weeks old, two months
old,
very
old, etc).
- Status of AV clients per region - i.e. auto-protect enabled or
disabled,
threat found, old definitions, etc.
- Any other information that will be useful for big boss not
interested
on
technical data.
I am looking for pointers, idea and suggestion from those who have
already
done so; I will not try to re-invent the wheel ;)
Thanks for your inputs.
Regards,
Serge Vondandamo, HND, CISSP, CCNA.
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