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| Subject: | Re: Adware/Spyware (maybe a virus) that limits connectivity for windows network interface |
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| Date: | Tue, 02 Nov 2004 11:32:16 -0500 |
SP2's firewall has some protection to throttle outgoing connections when a number of failed connection attempts has occurred. Since many worms scan IP addresses at random looking for other hosts to infect, you're triggering the protection and your outbound traffic will get clogged up rather quickly if you're infected with multiple things. The point is to prevent infected hosts from spreading their infections, so when you see this problem there's a good chance you've picked up something. I deal with student computers on a college network and they manage to catch everything out there, and we've been seeing a great deal of infections lately that are variants of existing worms that are slow to be picked up by AV vendors. So as one of the responses to this message already suggested - try multiple AV programs to get a "second opinion" - you might find that you caught something during your install/update process that isn't detected quite yet. A couple free tools we use to detect this situation when AV doesn't catch it yet: ActivePorts: http://www.snapfiles.com/get/activeports.html - this will show you the connection attempts and their related processes in a really straightforward way. Autoruns: http://www.sysinternals.com/ntw2k/freeware/autoruns.shtml - shows everything that starts up when your computer does, like msconfig but much more comprehensive. Something might be starting up you aren't noticing if you aren't looking hard enough. One other tip is to take a look at your LSP (layered service provider) catalog to see all the things that comprise your network stack. The command "netsh winsock show catalog" will show you a list of the LSPs on the system, and "netsh winsock reset catalog" will reset it back to its defaults, just in case some malware has injected itself in there. -Anthony On 11/1/04 12:08 PM, "Dan Denton" <ddenton@PAYLESSOFFICE.com> wrote:
A company who I do consulting for has had 2 machines in the past 2 months who have been infected with adware and spyware who's network interface shows "Limited or no connectivity". The first was some time ago, and the only way I could get the machine to talk on the network was to slick and rebuild it (probably the responsible thing to do anyway). From what I have read on the internet this means that the computer cannot connect to it's DHCP server. A repair of the interface results in an error saying that an address couldn't be obtained from the server. Reinstalling TCP/IP, Repair installs of WinXP, reinstalls of SP2, Virus and Ad-aware scans do not fix the problem. Dealing with the 2nd machine this has happened to, I've found a process called wmiprvse.exe that didn't look familiar, and according to Symantec it could be a sign of Trojan.Gletta.A or a Gaobot variant, however neither of these was found by a scan (Symantec or Trend). I'm looking for a course of action other than nuke/pave. Any suggestions would be greatly appreciated. Dan Denton Information Technology Manager, CCNA Pay-LESS Office Products 402-891-6210 ext 61 ddenton@paylessoffice.com
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