Re: More along the lines of malware disinfection

Mike Moratz-Coppins wrote:
> Purely monetarily speaking, I love the idea of reinstalling every machine that gets a virus.  I 
> might have earnt about 4 times more money than I have to date running my business, however I don't 
> think customers would appreciate their computer install being nuked every time they have a malware 
> issue.  I would say that so far I've done about 50 installs of Windows (computer building aside) 
> whereas I have attended about 200 appointments where I have removed some form of malware from a 
> computer.

Hello
Recently I was setting up wireless for a customer.  Found a piece of malware vb.cc I think. checked 
hosts, registry, accounted for any processes I didn't know, ran anti-virus, rootkit revealer, 
couldn't see any further signs of compromise, and the PC ran as well as I might have expected, 
broadband running fine too.  I informed the customer anyway of the risks, feeling bad like I was 
fishing for more work I told them they were probably perfectly safe but couldn't be 100% without 
doing more work or a full service on the box.  And left it up to them.

As they used the machine for work and personal banking they preferred a full service (should always 
work better after a clean rebuild anyway).

5430 infected files.

Kind Regards
Colin