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Network Security Focus-Microsoft
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Re: Help needed

Subject: Re: Help needed
Date: Sat, 5 Aug 2006 21:36:44 -0400
If they have an account with admin privilages then they can reset the 
administrators password

Bruce Martins
Information Systems Manager
EXTEND>>MEDIA
190 Liberty Street
Toronto, Ontario
Canada
M6K 3L5
_______________________
e:bmartins@extend.com
t: (416) 535-4222 ext. 2307
f: (416) 535-1201
http://www.extend.com
--------------------------
Please Excuse Typos as this was Sent from my BlackBerry Wireless Handheld


-----Original Message-----
From: Michael Mooney <wolfiroc@earthlink.net>
To: focus-ms@securityfocus.com <focus-ms@securityfocus.com>
Sent: Sat Aug 05 20:56:04 2006
Subject: Help needed

Hi All.
Hope that someone can save me some time and reduce some stress.

A friend of mine changed their Administrator password and then forgot what
it was.
They called Dell for an assist and Dell suggested they create another user
account with admin privileges.
That worked fine and they were able to get into the system.
HOWEVER,  when they tried accessing Outlook, all the email was gone as well
as the address book.
They've checked the directories and done searches (.pab and .pst) and all
without success.

Any assistance would be most deeply appreciated.




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