RE: RDP to XP clients

SMS has that ability



-----Original Message-----
From: Curt Shaffer [mailto:cshaffer@gmail.com] 
Sent: Thursday, May 11, 2006 10:29 AM
To: focus-ms@securityfocus.com
Subject: RDP to XP clients

I am just wondering how everyone out there is utilizing the RDP client
on XP
workstations. My helpdesk has been asking for the password from the
users to
log into the current session. Is there some sort of shadowing they can
do
with their own usernames instead? We are running into this whole thing
of
where some users are actually saying "I'm not supposed to give that out"
as
they were trained, and good for them. What we need though is the ability
to
connect to their current session via RDP to see the problem they are
having
as it is happening.

 

 

Thanks

 

Curt


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