Brady, Rick wrote:
Melih,
I guess you must be special to ISS, from my experience the support has been sub-par. Also do you like the idea that ISS IDS signatures are not known to the customer and only ISS ?
Rick Brady
Liberty Mutual Group
I/S TSSS Engineering Network Access Control
mailto:rick.brady@libertymutual.com
(603) 245-4214 8-435-4214sdn
Hi there,
What are you talking about? The support? do you mean people behind
support@iss.net or mss.support@iss.net ?
What looks good with ISS, MSS Dept is that you have somehow the X-Force
support http://xfoce.iss.net ; as far as I know and tell me if I am
wrong, ISS is the only security provider having an R&D dept which is the
X-Force team. My impression about Cisco IDS for example is that they
just do follow the CERT to react (to react, this word is important, not
to prevent). ISS supported by X-Force provides signatures sometimes a
long time before the thread is even known. Do you want those guys to
post those signatures to the mass in order to have Symatntec, Cisco or
other Netscreen getting R&D free profits out of it? Not sure you'd do so.
Also, my question was about how to choose an IDS *AND* FW firewall. I
know I am a bit out of the topic of this mailing-list but you can be
good at IDS and maybe bad at firewalls which are much more complex through.
PS: and once again, ISS is in the gane for 10 long years. What about the
competitors?
Thanks,
Stephane
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