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Network Security Firewalls
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RE: Cisco PIX VPN Client issue

Subject: RE: Cisco PIX VPN Client issue
Date: Tue, 6 Sep 2005 09:24:47 +0100
I have the same issue, the VPN client can't seem to interpret the messages 
relating to changing passwords and just defaults to denying access.
 
The "workaround" (and you'll see why its in inverted comma's) that I use is to 
setup recurring Outlook tasks for users to remind them to change their 
passwords several days before they're due....far from ideal but worth a try.
 
If anyone has got a fix for this I would be eternally grateful!
 
Richard

-----Original Message-----
From: Hodgson, Tim [mailto:Tim.Hodgson@hdfse.com]
Sent: 05 September 2005 14:31
To: firewalls@securityfocus.com
Subject: Cisco PIX VPN Client issue



Hi All,

Wondering if anyone can help with this issue:

PIX firewall configured to use a Win2K server running RADIUS to authenticate 
users connecting remotely via the VPN Client 4.6.

This all works fine, except for when a users password is close to expiring, at 
which point the user is denied access and the following error is logged in the 
event log on the RADIUS server: (I've blanked out some info with ***)

We didn't have the same issue on our old Sonicwall, the user was just presented 
with a change password dialogue box!

Any ideas on how I can resolve this? I've searched through the CISCO website 
but can't spot anything useful!!

Event Type:     Warning

Event Source:   IAS

Event Category: None

Event ID:       2

Date:           05/09/2005

Time:           08:31:30

User:           N/A

Computer:       *********

Description:

User ******** was denied access.

 Fully-Qualified-User-Name = ****\******

 NAS-IP-Address = **.***.***.**

 NAS-Identifier = <not present> 

 Called-Station-Identifier = <not present> 

 Calling-Station-Identifier = 86.132.18.247

 Client-Friendly-Name = HDFSE Firewall

 Client-IP-Address = **.***.***.**

 NAS-Port-Type = <not present> 

 NAS-Port = 1015

 Policy-Name = <undetermined> 

 Authentication-Type = PAP

 EAP-Type = <undetermined> 

 Reason-Code = 33

 Reason = The user must change their password. 


Regards

Tim Hodgson

European IT Systems Support Specialist.

Harley-Davidson Financial Services Europe Limited.

6000 Garsington Road, Oxford Business Park North.

Cowley, Oxford.

OX4 2DQ

Tel: +44 (0)870 1916109

Mob: +44 (0)7789 742763

E-mail: tim.hodgson@hdfse.com



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