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Network Security Firewalls
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Re: Problem connecting to CheckPoint using SmartDashboard

Subject: Re: Problem connecting to CheckPoint using SmartDashboard
Date: Tue, 19 Apr 2005 09:21:38 +0200
I would check:

- Can you ping the client IP from the firewall?
- Have you defined the client IP as management client?
- Have you installed the licenses (or are you still within the first
15-day trial period)?
- In some appliance platforms (Alteon Switched Firewall, for
instance), there is a management IP and a physical IP. If that is your
case, you should make sure you connect to the mngmt IP.

Hope this helps you. Regards,
Rodrigo.

On 4/17/05, Serg Belokamen <sergb@tpg.com.au> wrote:
Hi All,

I've installed a CheckPoint client (Smart Dashboard, if i recall
correctly) on my machine and tried connecting to the firewall.
Consistently I get an error (below). A collegue then tried to connect
via their machine by installing the client, only to get the same error
(below).

****************** ERROR START HERE ******************
Connection can not be initiated.

Make sure that the Server 'xxx.xxx.xxx.xxx' is up and running.
****************** ERROR END HERE ******************

However when trying to use the same client from a different machine,
which was the original machine (original IP) used to administer the
firewall it would connect fine.

I have found an article on client replication so more then one operator
can administer the firewall, however it involved additional
configuration on the firewall box, which sounded a bit strange to me, so
I decided to ask here before I screw something up.

   Any help would be greatly appreciated,
       Serg

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