Re: Cisco VPN and Direcway Satellite Service

We have experienced the same support issues with
satellite ISPs via VPN.  Cisco concentrators also. 
Not a Cisco Concentrator issue.

We no longer support users with satellite VPN due to
the poor quality of service they provide the user.

Switch to a descent cable or dsl provider is what we
tell the end-users now.

Good luck.


--- Jason Brooks <brooksje@longwood.edu> wrote:

> Our department has recently been asked to dig into
> some issues that have
> arisen when a user is connecting to our network from
> home with a VPN session
> while on a Direcway satellite link.  What is
> happening is that the user is
> regularly disconnected (X interval) from the VPN
> link.  There is nothing
> 'abnormal' from the Cisco Concentrator end, that we
> can see.  
>
> We've done some googling that have produced
> inconclusive results, at best.
> They range from some institutions saying "We don't
> support VPN connections
> via satellite ISPs", to "They work, but are slow". 
> Nothing indicates that
> there are others experiencing the same phenomenon
> that our user reports.
>
> So, has anyone run into this, or similar
> circumstances?  Did you have to
> tweak any client settings?  Any Cisco Concentrator
> settings?  
>
> Thanks for any input.
>
> Jason
>
> Jason Brooks
> Information Security Technician
> Longwood University
> 201 High Street
> Farmville, VA 23909
> (434) 395-2034
> mailto:brooksje@longwood.edu 



                
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